Customer Service Officer
External
Shahidah Travel & Tours · The Golden Landmark, SingaporeS$24K–S$30K/yrFull-timeUnknownToday
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Responsibilities
- Deliver high-quality customer service to support clients booking travel packages for Hajj, Umrah, and Wisata
- Communicate clearly and warmly to maintain positive client interactions throughout the service process
- Use MS Office proficiently to manage travel documents and customer information accurately
- Pay close attention to details to ensure accuracy in bookings and client records
- Adapt to work schedules including Saturdays to meet operational needs
- Prepare to start work promptly within a short notice period
- Preferred competencies and qualifications
- Minimum 2 years of relevant experience working in a travel agency
- Experience with Umrah and Hajj travel arrangements
- Knowledge of religious practices related to Hajj and Umrah
- Other Information
- Salary: $2,000 to $2,500 depending on qualifications and experience
- Working hours:
- Mon to Fri: 9.30am to 6.00pm
- Sat: 9.30am to 3.00pm
- Please submit your resume including:
- Current and expected salary
- Notice period or earliest start date
- Year(s) you performed Hajj and/or Umrah
- For female applicants, indicate if you wear a hijab
- Please visit www.shahidahtravel.com for more information
Additional Information
Job Summary You will assist customers with travel packages for Hajj, Umrah, and Wisata, delivering high-quality service while maintaining a warm and pleasant demeanor.
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