Service Technician-SKH

About the role

Job Descriptions: You will be the on-site first responder for OTSAW's AGV fleet at Sengkang General Hospital. Your mission: ➢ Monitor the operations of OTSAW Products ➢ Perform basic housekeeping and routine checks of OTSAW Products ➢ Provide the first response to any technical issues encountered by the OTSAW Product ➢ Assist in attending to Tier 1 - Operations-related issues via remote or on-site support ➢ Escalate higher-level issues to a superior for immediate advice and action whenever needed ➢ Prepare the Service Reports, Maintenance Report, and other Operations-related documents as needed ➢ Execute ad hoc tasks on behalf of the Robotics Operations Team as needed Work Schedule: ➢ Shift 1: 6:00 AM - 3:00 PM ➢ Shift 2: 3:00 PM - 12:00 AM ➢ Pattern: 5 days' work, 1 Off Day, 1 Rest Day, rotating weekly between Morning/Afternoon shifts ➢ Coverage: Weekends & Public Holidays included ➢ OT: Required for operational emergencies. Skillsets: ➢ Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields ➢ Proven work experience of at least 1 year in a technical industry ➢ Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV) ➢ Proficiency in using mechanical and electrical tools ➢ Knowledgeable in identifying basic mechanical parts and electrical components ➢ Familiarity in using computers and basic applications such as MS Word, Excel and PowerPoint

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