Service Delivery Manager - D2Ops

Requirements

• 5+ years of Incident Management, Problem Management, or Crisis Management experience required
• Exposure to technology projects and project management
• Advanced Skills in MS Office applications including Excel, Work, and Outlook
• ServiceNow and SharePoint experience is a plus
• Ability to work independently and aggressively track incidents
• Excellent documentation skills and attention to detail
• Ability to communicate well with customers and co-workers
• Ability to work in a team environment
• Strong problem-solving skills
• Strong communication skills (written, verbal, and presentation)
• The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
• If you have any questions or concerns about this posting, please email taposting@wwt.com.
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• Why WWT
• Want to work with highly motivated individuals on high-performance teams? Join WWT today!
• What is the Solutions Consulting & Engineering Team and why join?
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