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Officer 2, Global Payments Team

External
Iqeq logoIqeq · Pasig City, Philippines
Full-timeOn-site1w ago
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Responsibilities

  • Process various payment transactions across multiple systems with accuracy and timeliness
  • Manage banking administration requests and daily operations across different platforms
  • Ensure data integrity by maintaining high standards of quality, accuracy, and completeness
  • Respond to client queries and support resolution of payment and banking-related issues
  • Identify, report, and support implementation of process improvements and error resolution

Benefits

Competitive remuneration packages aligned with market rates and proportionate to qualifications, experience, and skills, plus 26 days of paid annual leave and all Philippine public holidaysComprehensive wellbeing benefits including HMO coverage from Day 1 (primary member plus two dependents), group life and accident insurance, and mental health support through MindNationFlexible hybrid working arrangements (70% WFH, 30% onsite) with 100% onsite required during the first 60 days of onboarding, along with ongoing training, tools, and personalized development plans to support career growthABOUT YOU:Bachelor's degree in Business, Finance, or a related field preferred1-2 years of experience in payment processing, banking operations, or financial services administrationProven ability to manage multiple banking platforms and process moderately complex transactionsStrong analytical, problem-solving, and data quality management skills with attention to detail and accuracyEffective communicator with a proactive, customer-focused mindset and ability to adapt to new systems and processesOUR COMMITMENT TO YOU AND THE ENVIRONMENTSustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on our natural environment.We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We're emotionally invested in our clients right from the beginning.Health insuranceFlexible scheduleEquity / stock options

Additional Information

ABOUT THIS ROLE This role is responsible for handling payment processing and banking administration activities of moderate complexity, ensuring accurate and timely execution across multiple systems and platforms. The position provides comprehensive support for banking operations, including managing data administration and responding to client inquiries, while maintaining high standards of data quality and accuracy. The role also focuses on building a deeper understanding of various banking platforms and contributing to continuous improvement by identifying process gaps and supporting efficiency initiatives.

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