Implementation Senior Lead

Responsibilities

• Leading end-to-end implementation activity for new and existing clients across the A2R and EPM workstreams.
• Acting as a senior point of contact for clients, resolving escalations and providing expert guidance and assurance.
• Delivering process impact workshops, walkthroughs, training sessions and best practice adoption.
• Analysing and manipulating client data to support decision-making, migration activities and reporting.
• Supporting project governance by managing risks, issues, milestones and stakeholder communications.
• Contributing to continuous improvement, best practice toolkits and mentoring Implementation Leads.

Requirements

• Strong expertise in A2R and EPM processes with working knowledge of Planning,
• Budgeting and Forecasting and Oracle Projects.
• Proven experience of leading implementations in a shared services or complex client environment.
• Excellent stakeholder engagement skills with the ability to influence and build trusted relationships.
• Strong analytical capability, including advanced Excel and confidence working with data.
• Resilience, adaptability and the ability to work independently across multiple clients and priorities.
• Outstanding written and verbal communication skills for diverse and senior audiences.
• It would be great if you had:
• Experience working with Oracle Fusion applications and/or Oracle 12.
• Knowledge of NHS organisations, financial and procurement systems, and shared services best practice.
• If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!
• Employment Type: Full-time, Permanent
• Location: Leeds
• Security Clearance Level: DBS
• Internal Recruiter: Soraya
• Salary: Up to £45,000 Depending upon experience and development needs
• Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension.
• Loved reading about this job and want to know more about us?
• We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.
• Would you like to join us on our journey?
• If you

Additional Information

Are you an experienced implementation professional who thrives on leading complex change and delivering real value for clients? We're looking for a confident and versatile Implementation Senior Lead to join our specialist Implementation Team at NHS Shared Business Services. You'll be part of a collaborative, high-performing team that supports NHS organisations through onboarding, transformation and optimisation, working across Client Onboarding, Data & Technology, Client Success, Mergers & Reconfigurations and Strategic Delivery. Our culture is client-centred, supportive and improvement-focused, giving you the opportunity to influence, lead and make a genuine impact across the NHS. If you're motivated by delivering high-quality implementations, supporting clients through change and helping shape best practice at scale, this is a fantastic opportunity to take the next step in your career. This is a hybrid role, combining home working with travel to client sites and occasional overnight stays when required, particularly during key implementation phases or stakeholder workshops.

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