Imaging Informatics Administrator, PACS - Full Time Regular - Markham Stouffville Hospital

Requirements

• You encompass Oak Valley Health's core values and live the words of respect, trust, commitment, compassion and courage
• You are a patient and/or client centered individual who performs at an exemplary standard
• You are a team player with excellent communication, critical thinking and prioritization skills
• Manage the distribution and storage of digital images from various sources, including CT, X-Ray, MRI, Nuclear Medicine, and Ultrasound.
• Provide PACS support at the application level , including managing image workflows, auto-routing, and other related tasks.
• Integrate diagnostic images with the Meditech Hospital Information System (HIS) to ensure seamless data management.
• Ensure that digital image data transfers are correctly entered into the PACS system , with proper RIS validation and handling of any exceptions.
• Work with radiologists to create hanging protocols that streamline the reporting process.
• Engage with end users to understand PACS needs, gather business requirements, and define functional specifications.
• Assist in the development of operating standards, policies, and procedures to optimize PACS performance.
• Provide user training on PACS equipment and software, ensuring proper usage and effective operation.
• Monitor PACS performance in relation to overall network performance, minimizing downtime and slowdowns.
• Prepare regular performance reports on PACS and make recommendations based on data findings.
• Define and manage service level agreements (SLAs) to ensure high-quality performance standards.
• Maintain an inventory of PACS equipment , including contracts, service histories, and capacity planning.
• Install, configure, test, maintain, and troubleshoot PACS hardware and software , ensuring reliability and smooth operation.
• Ensure PACS compliance with relevant laws and regulations.
• Participate in customer satisfaction programs and support quality improvement initiatives by identifying areas for improvement.
• Other duties as assigned to support PACS administration.
• Key PACS Administration Responsibilities:
• Lead daily PACS administration tasks , including exam merging, patient merging, and exam relocation, while providing support to clinical coordinators and radiologists.
• Oversee back-office PACS administration , generating regular reports and managing data to maintain database integrity, while leading efforts to resolve discrepancies.
• Identify and document user concerns and feature requests, contributing to system enhancements.
• Troubleshoot imaging informatics applications and hardware , collaborating with service providers for scheduled and unscheduled maintenance.
• Provide system administration support and resolve issues for PACS users as needed.
• Work closely with radiology quality management to define future system needs and design efficient workflows in the digital imaging environment.
• Support IT staff and liaise with vendors to maintain and troubleshoot back-office PACS systems, including managing archival and retrieval from regional repositories (HDIRS).
• Collaborate with the DI Manager and DI team to develop strategic plans for diagnostic imaging systems and initiatives.
• Manage projects related to PACS, providing regular progress updates to the DI Manager.
• Ensure system compatibility by collaborating with users and IT to align departmental systems with PACS requirements.
• Share on-call responsibilities for PACS, Powerscribe, and other imaging informatics systems to ensure round-the-clo

Benefits

Additional Information

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application. Land acknowledgement: Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty. Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

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