Payments (Fintech) Intern

About the role

About Sleek Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: Corporate Secretary : Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore. We are looking for a Payments Intern that is excited about the below Mission and Outcome. Mission : To support the payments operations team by assisting with transaction monitoring, process optimization, and data-driven insights - ensuring smooth, compliant, and efficient payment flows for merchants and customers. Outcomes: Operational Support & Accuracy Process Improvement Project Data & Insights Contribution Compliance & Risk Awareness Cross-Functional Collaboration & Learning The Payments Intern will support the day-to-day operations, analysis, and continuous improvement of the payment product, the Sleek Business Account, within Sleek. The role is designed to give the intern hands-on exposure to transaction flows, reconciliation, payment systems, compliance requirements, and merchant support within a fast-paced financial technology environment. Your role will be to: Assist in the monitoring, reconciliation, and settlement of daily payment transactions (card, bank transfer, digital wallets, etc.). Help investigate payment exceptions, delays, or discrepancies, and support resolution with internal teams or external partners (banks, acquirers, processors). Assist in preparing management insights on payment costs, revenue optimization, customer payment behavior. Learn and assist with the application of AML, KYC, PCI-DSS, and regulatory requirements in payment operations. Help maintain and review documentation for compliance audits or risk assessments. Map and document existing payment processes, identifying inefficiencies or manual dependencies. Work closely with the Product, Compliance, Customer Success, and Tech teams to ensure seamless payment journeys for our clients. Assist with any ad-hoc tasks. To be applicable for this role, you will need to be located in Singapore and be able to commit to a 6-month internship period. As a Payments Intern, you will contribute to the growth of our fast-evolving payments product, supporting our efforts as we scale our operations, enhance features, and deliver exceptional service and value to our clients. Bachelor's Degree and above (final year or fresh graduates) You possess attention to detail and are highly attentive to small discrepancies in numbers or data - essential for reconciliation and reporting accuracy. Double-checks work to ensure quality and compliance. You are naturally inquisitive about why things happen in payment processes You approach challenges with curiosity and critical thinking, finding practical solutions to real problems. A strong team player who works effectively with cross-functional teams. You are an effective communicator who conveys ideas clearly and professionally, both in writing and in verbal discussions. You are proactive and self-driven - taking the initiative, working independently, and constantly looking for ways to streamline processes and make an impact. Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles: Problem Solving: You'll need to be able to think on your feet as this role requires you to identify, diagnose, and resolve production issues quickly, reducing downtime. You will leverage your strong infrastructure and development skills in post-incident reviews to find the underlying cause of failures and prevent future incidents. Attention to detai l: You'll be managing multiple, complex workstreams from numerou

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