Skilled Operational Partner CDH

About the role

You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Performing tasks of unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All these tasks are to be performed in a safe manner with an awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting. In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £2.75 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to working time regulations, applicants must be over 18 to apply

Responsibilities

• Daily responsibilities include:
• Taking ownership for stock presentation received through the supply chain to ensure products reach our customers in perfect
• condition.
• Consistently promote and deliver outstanding customer service.
• Looking for opportunities to reduce wastage and therefore protect our profits.
• Promoting and sharing continuous improvement opportunities within the Customer Delivery Hub.
• Demonstrating a clean, tidy and safe working environment and adhering to legal compliance.
• Essential skills/experience you'll need
• Communication skills - including telephone skills, verbal and written.
• Understanding of Google Suite/Programmes.
• Desirable skills/experience you may have
• Category B manual UK driving licence (no more than 6 points).
• Previous Warehousing experience.
• Previous Customer Service experience.
• Closing Date:
• June 21, 2026
• Pay:
• £14.55 (£14.80 After 90 days)
• Contract Type:
• Temporary
• Hours of Work:
• Full time 37.5 hours per week working 5 days per week, 3 week rota. Monday-Friday 14:00-22:00 Monday-Friday 14:00-22:00 Tuesday-Friday 14:00-22:00, Saturday 10:00-18:00
• Job Level:
• Partnership Level 10
• Where You'll Be Working:
• Brooklands Customer Delivery Hub (John Lewis & Partners), 18 Vickers Drive North, Weybridge, Surrey, KT13 0YU
• ABOUT THE PARTNERSHIP
• We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
• We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
• As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
• We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
• As Partners, we make all the difference. And, we all own it.
• Important points to note:
• We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
• We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

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