Administrative Assistant - Japan

About the role

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Tokyo Cloudflare is looking for a bright, proactive, and detail-oriented Administrative Assistant to support our country leader in Japan. We are looking for a dynamic and dedicated candidate who is comfortable with multi-tasking and prioritization in a fast-speed environment with close attention to detail, accuracy, and timeliness. As a seasoned, experienced professional, you will work on problems of diverse scope, demonstrate good judgment in selecting methods, and network effectively with senior personnel across the organization.

Responsibilities

• In this role, you will provide comprehensive administrative support to our Country leader in Japan. Your responsibilities will include:
• Managing complex calendars and scheduling appointments.
• Coordinating all aspects of travel, including visa and passport requirements.
• Preparing and submitting expense reports.
• Overseeing internal and external meeting logistics.
• Assisting and supporting executives in their communications with their teams, within the company, and externally.
• Collaborating with and supporting an APAC office administrator.
• Assisting with special projects, including coordinating executive visits while in Japan, office events planning and execution.
• Managing and ordering office supplies, including stationery, drinks, and snacks.
• Handling incoming and outgoing mail and packages, including sorting and shipping.
• Coordinating with the building management company to maintain a clean and hygienic office space by ensuring it is kept tidy and organized.
• Provide support for new hires such as ordering business cards, security cards, other necessary setup, and implementation of Office onboarding.
• Examples of desirable skills, knowledge and experience
• Strong written and verbal communication skills, in both Japanese and English
• Exceptional attention to detail.
• Strong sense of urgency and proactiveness
• Strong organizational skills
• Ability to manage time effectively with limited or no supervision
• A "no task is too large or small" attitude
• Ability to quickly adapt to new challenges and take ownership of the position.
• Experience in a company as it grows from startup to maturity
• Ability to communicate and collaborate effectively with a wide range of internal and external stakeholders.
• What Makes Cloudflare Special?
• We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
• Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
• 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it i

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