E-commerce Customer Service Executive
External
Hinomi · Aperia, SingaporeS$30K–S$42K/yrFull-timeUnknownToday
AWS
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Responsibilities
- Respond to customer enquiries via live chat, email, and other channels
- Support customers before and after purchase to ensure smooth service experience
- Coordinate with overseas teams on order and shipment updates
- Follow internal SOPs and assist with ad-hoc operational tasks
Requirements
- Experience in retail, e-commerce, or lifestyle customer service is a plus
- Strong problem-solving skills with a service-oriented mindset
- Clear communicator with good interpersonal skills
- Well-organised, proactive in follow-ups, and good time management
- Patient, detail-oriented, and responsible
- Good command of English
Additional Information
Why Join Us Be part of a fast-growing, dynamic industry AWS and performance-based bonuses Supportive, friendly, and collaborative team culture Continuous learning and career development opportunities Work with regional teams and gain exposure to multiple markets
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