GIS EI Desktop Support

Responsibilities

• Handle end-user hardware and software support requests for clients in Serbia and other European countries
• Provide Level II support for internal customer problem ticket resolution and local IT infrastructure troubleshooting
• Perform hardware integration and software installations on industry standard PC clients to including Windows 7/10 operating system, desktop applications and peripheral devices
• Remote user support for sales offices and mobile users
• Responsible for tracking and maintaining site documentation, configurations, and maintenance
• Maintenance of PC deployment documentation and tracking inventory
• Key Skills Required :
• Demonstrated skills with solving hardware or software issues
• Advance knowledge of MS Office systems,
• Windows 7/10 andServer 2008/2012/2016
• Experience in u Active Directory, DHCP & DNS, SCOM, Storage Systems, LANs, SANs, TCP/IP Networking Principles, Backup and Virtualization Techologies
• Flexibility to work in a shift work environment
• Self-initiative and ability to work in a team
• Willingness to learn and communication skills
• Knowledge of English language
• Interested?
• Great! We are looking forward to your application!
• #LI-AVNET
• The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
• Job Applicant EMEA Imprints

Benefits

Additional Information

Avnet Business Services GmbH Avnet Business Services GmbH is the service provider of the Avnet Group in EMEA, founded in 2020. With its brands EBV Elektronik, Avnet Silica, Avnet Abacus, Avnet Embedded and Farnell, Avnet is one of the world's most successful distributors of semiconductor products and related services. Avnet is also an S&P 500 listed group. Employees in 70 countries set new standards every day in terms of innovation and quality, for which Avnet has been known in the market for 100 years. Job Summary: Provides onsite and remote desktop support to end users of physical, virtual and mobile computer platforms. Installs and configures technologies and applications that run on supported operating systems and platforms. Provides support for peripheral devices, such as printers and scanners. Collaborates with other support teams to restore service and/or identify and resolve problems. What's in it for you? A supportive team environment where everyone is working toward the same goal. An environment where you will have the tools and opportunities to further your career. Strong core values. Flexible working. Paid holiday, plus bank holidays. And more....

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