Associate Quality Specialist

External

Rxo · Warren, MI

Full-timeOn-site6d ago

ClassificationLeadership

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Benefits

Comprehensive medical, dental, and vision plans401(k) retirement plan with up to 5% company matchPre-tax accounts to help streamline eligible expensesCompany-paid disability and life insuranceEmployee Assistance Program (EAP)Career and Leadership Development ProgramsPaid time off, company holidays, and volunteer daysOur CultureOur values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.The Next StepDental insuranceVision insurance401(k)

Additional Information

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Associate Specialist, Quality at RXO, you'll help to drive continuous improvement and achieve Customer Quality Metrics. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. What your day-to-day will look like: Maintain databases, extract information and develops scorecards to measure and improve overall - performance Monitors, tracks, and evaluates third party carrier performance to Transportation Quantity/Damage metrics Prepare related reports, graphs, charts, presentations, and other documents to support analyses Utilize systems and software to develop and maintain reporting tools to support business decisions Serve as liaison between third party carrier and Customer when validity of claims data is in question Creates Standardized work procedures (SOS/JES) for quality/claims activities Works with Customer to establish and support strategies for continuous improvement of the quality at third party carriers Identify areas and improvement and drive cost savings in logistics projects Travel to various Customer, carrier, or supplier facilities across North America to support root cause and corrective action functions as part of current quality improvement strategies Ensure that new strategies and process implementations meet or exceed customer expectations Conduct and contribute to quarterly business reviews and presentations At a minimum, you'll need: Bachelor's degree in a related field or equivalent related work or military experience It'd be great if you also have: 1 year of experience in transportation Experience with multiple modes of transportation, including DDS, LTL, Truckload, Intermodal and Air Availability to travel up to 10% of the time Excellent communication and interpersonal skills Does this sound like you? Check out what else RXO has to offer. Why Join Us:

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