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Director, Corporate IT

External
everlaw logoEverlaw · Oakland, CA
Full-timeOn-site1mo ago
ComplianceDocumentationLeadershipLeanNetwork SecurityRouting
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At Everlaw, we're changing how legal teams at law firms, corporations, government agencies, and nonprofits find the information they need to achieve their truth‑finding goals. We believe that technology should be a force multiplier for human intellect. As Director of Corporate IT, you will lead a lean, high-impact team dedicated to reinventing the future of knowledge work at Everlaw-transforming our corporate technology environment into a seamless, intelligent ecosystem that empowers Everlawyers to do their best work to achieve our mission: Strengthen and scale global infrastructure across office and remote environments. Treat the internal tech stack as a Product, prioritizing frictionless user journeys and high reliability. Drive operational excellence through automation, Zero-Touch provisioning, and responsible AI adoption. This is a "player-coach" position. You are equally comfortable defining multi-year roadmaps as you are rolling up your sleeves to conduct root-cause analysis, engineer out manual toil, and automate recurring friction points. At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and democratic and we're committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you're looking for a place that values passion, integrity, thinking big, and a desire to learn, we'd love to hear from you! Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team. This is a full-time, exempt position based in our Oakland office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr. Getting started We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals. We're excited for you to learn, grow, and contribute right away! We trust that you'll bring experience and knowledge that will uplift and uplevel the team, but we don't expect you to know everything on Day 1. In your role, you'll... IT Strategy & Leadership Define the corporate IT roadmap aligned with business, security, and compliance objectives. Manage the IT operating budget and enterprise SaaS portfolio (Google Workspace, Zoom, Atlassian, Glean, etc.), balancing cost-efficiency with long-term maintainability. Partner with the VP of IT & Security on organizational design and long-term tech stack investments. Modern Infrastructure & Endpoints Zero-Touch Endpoints: Drive automated lifecycle management and enforce security-hardened configuration baselines for macOS, Windows, and Ubuntu via modern MDM (Jamf, JumpCloud) and identity-driven workflows. Hybrid Collaboration: Orchestrate reliable experiences across office and remote network infrastructure, including Meraki-based LAN/WAN and high-fidelity conferencing systems (Zoom, Google Meet, AV). Physical Infrastructure: Partner with Facilities to lead technical design and execution for office expansions, encompassing low-voltage cabling, MDF/IDF architecture, and wireless design. Enterprise SaaS & Collaboration Tools SaaS Visibility & Lifecycle: Develop a 'Single Pane of Glass' for automated asset tracking and SaaS visibility, managing the full lifecycle from procurement and license reconciliation through end-of-life. Portfolio Ownership: Optimize the corporate enterprise stack (Google Workspace, Atlassian, Glean, etc.) by leading vendor relationships, renewals, and rigorous tool evaluations that balance security, cost, and maintainability. Enablement & Adoption: Drive high-velocity adoption of core tools through automated workflows, clear documentation, and proactive training, ensuring IT remains a partner in productivity. Identity, Access & Security Controls Partner with Corporate SecOps and GRCT to operate and mature identity and access management for corporate systems, ensuring Corporate IT processes align with Access Management, Identification & Authentication procedures. Engineer automated evidence collection and continuous control monitoring to meet SOC 2, ISO 27001, and FedRAMP requirements, ensuring IT compliance is a by-product of good system design rather than a manual audit exercise. Collaborate with Corporate SecOps to deploy and tune endpoint, email, SaaS, and network security tooling (e.g., EDR, DLP, VPN, password management), with clear RACI between IT operations and security operations. Service Delivery Transformation Treat the internal tech stack as a Product; drive an AI-first service strategy that prioritizes self-service, chat-ops, and automated request fulfillment to reduce mean-time-to-resolution (MTTR). Drive continuous improvement and automation across IT workflows (e.g., self‑service, request routing, a


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