Sr Manager, Legal Operations

Responsibilities

• Outside Counsel & Vendor Management
• Manage and continuously optimize a global law firm panel ensuring competitive pricing across Gilead's key practice areas and geographies.
• Support RFP processes and robust evaluation frameworks that assess quality, value, and strategic fit alongside price.
• Manage and track outside counsel agreements including hourly rates, blended rates, volume discounts, and Alternative Fee Arrangements (AFAs) such as fixed fees and fee caps.
• Maintain a rigorous rate benchmarking program, leveraging market data to inform ad hoc rate approvals, regular rate review cycles, and negotiation strategy.
• Coordinate outside counsel management infrastructure: outside counsel guidelines (OCGs), standard engagement letters, billing policies, matter budgeting requirements, and staffing approval processes.
• Serve as the primary relationship manager for strategic law firm relationships re operations and billing.
• Identify potential opportunities to shift work to lower cost providers and alternative legal service providers (ALSPs)
• Legal Billing Operations
• Support the annual legal budgeting process and monthly forecasting exercise, working with senior stakeholders to track exposure, significant matters, and budget impact.
• Support the strategic use of TeamConnect for ebilling and matter management, including user engagement and support.
• Oversee ebilling workflows and coordinate legal spend reporting and dashboards.
• Develop and maintain SOPs, playbooks, and training materials
• Implement and enforce billing compliance controls - including LEDES format requirements, timekeeper rate approvals, billing guideline validations, and invoice review protocols
• Identify opportunities to automate manual billing and reporting workflows, reducing administrative burden and improving data accuracy
• Reporting & Analytics
• Work with the Legal Operations team to further develop and enhance dashboards and reports for Legal stakeholders that support strategic decisions on resourcing, firm relationships, and legal spend governance.
• Clearly present complex spend data, insights and recommendations to senior stakeholders
• Develop KPIs and scorecards to assess law firm performance
• QUALIFICATIONS & EXPERIENCE
• Minimum Required Education and Years of Experience
• Bachelor's Degree and Eight Years' Experience OR
• Masters' Degree and Six Years' Experience OR
• Ph.D.
• Preferred Education and Years of Experience

Benefits

Additional Information

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description We are hiring a Senior Manager, Legal Operations to own outside counsel management and legal billing operations for a large, global pharmaceutical company. The role centers on managing a global law firm panel, negotiating rates and AFAs, enforcing billing compliance, and driving cost efficiency through analytics and strategic spend governance. The ideal candidate brings at least 7 years of hands-on in-house legal billing and outside counsel management experience, proficiency with enterprise e-Billing platforms such as TeamConnect, and the ability to operate as a subject-matter authority across Legal, Finance, and Procurement. This is a high impact individual contributor role for an experienced legal operations professional who brings deep expertise regarding in house legal billing operations, outside counsel management, and strategic legal spend governance. The Senior Manager will have a significant impact on how Gilead engages with outside counsel - managing our law firm panel, competitive RFP process, and rate negotiations through billing compliance, performance management, and analytics. The right candidate will hit the ground running drawing on strong experience and knowledge of best practices and how to support them in a complex global organization. This position reports into the Senior Director, Legal Technology & Operations and is Foster City, CA based.

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