Senior Operations Analyst, Legal, Risk & Compliance

Responsibilities

• LRC Operations (50%)
• Own and continuously improve the LRC intake, prioritization, and service delivery framework, exercising discretion to determine routing escalation thresholds, and resolution standards for complex legal and compliance matters.
• Maintain the LRC calendar, mail, support, and design and execute agendas for LRC department meetings.
• Manage review and payment processing for LRC matters, such as outside counsel bills and vendors, and manage subscriptions.
• Design, manage, and recommend LRC knowledge systems including organizing and maintaining file trees and access restrictions.
• Design and maintain trackers for litigation, subpoenas, and Congressional letters/inquiries and related matters, and support and track document productions, subpoena responses and similar.
• Determine prioritization of legal/compliance matters based on risk exposure and route service of process, such as subpoenas and document requests.
• Non-Profit Regulated Activity Research and Support (40%)
• Contract and Vendor Cost Effectiveness (10%)
• Define and execute contract intake criteria and escalation standards for contract reviews, evaluating efficiency and risk tradeoffs with requirements including insurance and other standard terms.
• Develop recommendations and advance contract policies and processes to handle high-volume contract needs more efficiently.
• Evaluate vendor cost effectiveness.

Requirements

• Demonstrated organizational skills and attention to detail, with the ability to multi-task and reprioritize when required
• Experience drafting legal or other formal memoranda summarizing laws, requirements and/or policies
• Effective verbal and written communication skills
• Familiarity with Salesforce and proficiency with Microsoft Office
• Comfortable working independently and a self-starter
• Values and welcomes transparency and accountability, including through regular communications and updates with LRC department members
• Strong team player and willing to assist in new challenges presented to the department and organization as a whole
• Ideal Experience
• At least 5 years of paralegal or legal compliance experience or similar and relevant bachelor's, preferably in a nonprofit or corporate law environment; or 7 years of relevant experience; paralegal certificate a plus
• Basic knowledge of 501(c)(3) legal and regulatory laws and regulations
• Demonstrated experience supporting data and record management in legal settings
• Appreciation for and experience handling confidential, sensitive and attorney-client privileged communications
• Application Instructions
• Please submit your resume and a cover letter expressing why you are well-qualified for this role and your motivation for joining the team at Tides. For best consi

Benefits

Additional Information

About Tides Tides is a nonprofit and philanthropic organization committed to advancing social justice. We work across the social sector to shift power to communities of color and other groups historically denied power. Centering equity and justice in everything we do, we collaborate in deep partnership with movement leaders, nonprofits, donors, foundations, and corporations to amplify the impact of their work by providing services like fiscal sponsorship, donor advised funds, grant making, and a variety of innovative solutions. Learn more at tides.org . About this Role The Senior Operations Analyst manages operational activities for the Legal, Risk & Compliance (LRC) department and reports directly to the Senior Director, Legal, with a dotted‑line reporting relationship to the Senior Director, Compliance. The Senior Operations Analyst oversees a range of matters with varying levels of complexity, with a primary focus on operational execution, including the design and advancement of workflows across both teams to support departmental objectives. This work supports Tides' activities that implicate federal, state, and local laws applicable to nonprofits. Responsibilities are carried out in service of broader operational, compliance, and risk‑management objectives. Ideal candidates will have the ability to exercise independent judgement and make decisions on complex tasks and projects. They will also demonstrate core competencies of Leading Self through self-awareness, JEDI (Justice, Equity, Diversity & Inclusion) practice, continuous learning, and project management.

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