Senior Director, Digital Solutions - C2P, Tokenisation and Passkeys

About the role

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. A large focus of Visa's Product Strategy is to drive tomorrow's user experience for a digital-powered world. Our set of Digital Solutions sit at the heart of it, both from a deep infrastructure play with capabilities such as token and tokenisation, all the way to the consumer front-end experiences with solutions such as Click to Pay and Visa Payment Passkeys. As a member of the leadership team of the UK & Ireland Product team, this role requires you to be able design and deliver product commercialisation strategies and thought leadership across a growing range of subjects related to Visa's Digital Solutions: Overall responsibility for GTM strategy, solution management and commercialisation of the 'Digital Solutions' portfolio for the UK & Ireland markets, Tokenisation solutions (Token, VDCU), Click to Pay, Authentication and Identity solutions incl. Visa Payment Passkeys, across Visa's client base and deployment across clients: issuers, fintechs, agents and processors. Lead a team of product managers that will act as both the subject matter experts (SMEs) and specialised sales across the Visa's Digital Solutions, ensuring client-facing teams have the knowledge, collateral and support they need to rapidly grow product penetration and revenue. Develop a cohesive narrative for today and 2030 that facilitates understanding and adoption of Visa's Digital Solutions strategy across the Buyers and Seller side of the UK&I ecosystem. Drive critical client engagements at both senior and working-team levels across the sales and commercialisation cycle of the various solutions, and actively manage pipeline of sales opportunities across clients types and against annual P&L targets, and work closely with the sales organisation (VAS, AEs) to drive deals and projects to closure Provide active feedback and requirements, and identify product gaps opportunities based on market trends and forward thinking, into the Regional/Global product roadmaps to ensure solutions are fit for purpose and market ready and continue to innovate to reflect customer and consumers needs Provide regular updates and reporting to leadership levels of Visa management on key metrics and objectives, adapt overall programme tactics and strategies to address challenges/issues/opportunities As requirements of this role and key priorities and initiatives evolve, adapt to growing needs of the team and broader Products organisation People are a critical resource at Visa. Actively manage the team, help prioritise activities and opportunities, while providing mentoring and coaching to direct reports and helping identify growth and development opportunities for team members within the team and across the wider Visa organisation This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Requirements

• Proven experience within financial services, technology, digital commerce, or payments, with a strong track record of successfully commercialising technology-led solutions and platforms
• Significant experience in product development and product management across ecommerce, digital and mobile payments, including hands-on exposure to Click to Pay, tokenisation frameworks, and emerging authentication technologies such as passkeys
• Deep technical understanding of global and emerging payments technologies, including tokenisation, secure credential storage, authentication methods, and card-on-file experiences, with th

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