Customer Success Manager (9-month FTC)

External

Frontify · Sankt Gallen Metropolitan Area

Full-timeHybrid5mo ago

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Benefits

A minimum of 25 days annual leave per yearParental, family care, and bereavement leaveDaily sickness benefits and accident insurancePaid educational and wellbeing days offWellbeing, learning and development, and commuter allowanceHome office setup budgetPension fund: contributions paid 60% by us and 40% by youAccess to exclusive perks and discounts from hundreds of top brandsWorkation: Work from inspiring locations around the world for up to 45 days per year!Invite to our summer company meet-upImportant to usFrontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future.We're committed to an inclusive hiring experience. If you need any support or adjustments during the recruitment process, please contact jobs@frontify.com or let your talent partner know when scheduling. Any information shared will be treated confidentially.Next stepsIf there's a fit, you'll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you.This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We're looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what's next.We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We'll share all relevant details during the interview process.

Additional Information

We're all about helping brands turn ideas into impact. Frontify's brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers - including teams at Uber, Microsoft, Volkswagen, and Telefónica - to build engaging brands. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we're on the lookout for new team members to share our vision. If you're ready for a brand-new adventure, keep reading! Your team This international team is made up of a strategic and driven bunch who have diverse skill sets in design, agencies, project management, and, of course, customer success. Together, they combine their skills to support our customers to bring their brand to the next level. When they're not advising, supporting, or guiding our customers on the latest features, they'll be enjoying the great outdoors, hanging out with their friends and family, or even sailing. Your mission You'll drive our customer happiness to a new, all-time high by advising and guiding a wide variety of brands. With your help, they'll launch Frontify successfully, adopt it widely, and continually drive business value from the platform. Over time, you'll build up trustful, strategic relationships that fuel our fast-growing business. This is a fixed term contract until end of May 2027, with an ideal start date in August or September 2026. We understand that every candidate's experience is different. If you're interested in this role but don't tick all the boxes, we still encourage you to apply. Why join us? - Thrive with the tools and support to shape your future at Frontify. - Be part of a product that connects brands and people with a human touch. - Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas. - Join a vibrant, social team-whether you love animals, yoga, or travel, we've got the Slack channels for you!

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