Rooms Administrator

Responsibilities

• Reporting to the Assistant Director of Rooms, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service
• Provide operational support for the various departments within the Rooms Division and ensure all service standards are followed
• Payroll & Labour Administration
• Process and validate payroll for all Rooms Division colleagues, ensuring accuracy and compliance with company policies, Union Collective Agreements, and payroll deadlines.
• Review time and attendance records, investigate discrepancies, and work with department leaders to resolve payroll concerns.
• Prepare daily, weekly, and monthly labour reports and provide insights on labour performance, productivity, overtime, and scheduling trends.
• Maintain accurate records related to payroll, scheduling, vacation balances, and colleague documentation as required.
• Financial Administration & Purchasing
• Manage purchasing requests, purchase orders, invoice tracking, and expense coding for the Rooms Division.
• Ensure all purchases are completed in accordance with company purchasing policies and approved budgets.
• Support month-end processes including accrual tracking, invoice follow-up, and financial reporting.
• Audit, Compliance & Reporting
• Maintain and track operational audit requirements, ensuring completion of action items and follow-up with departmental leaders.
• Prepare reports, presentations, and operational documents to be reviewed in Rooms Division leadership meetings.
• Maintain organized and confidential departmental files, records, and documentation.
• Administrative & Operational Support
• Provide administrative support to the Assistant Director of Rooms and Rooms Division leadership team.
• Coordinate meetings, record meeting minutes, and follow up on action items as required.
• Assist with onboarding, colleague recognition programs, training documentation, and departmental communication.
• Manage departmental supplies, office inventory, and other administrative requirements.
• Support special projects, initiatives, and operational improvements within the Rooms Division.
• Assist with the preparation of annual budgets, forecasts, and strategic plans.
• Consistently uphold a professional and well-groomed appearance in accordance with the company's grooming policy
• Other duties as assigned
• Your experience and skills include:
• Previous administrative experience, preferably within a hotel or hospitality environment.
• Experience with payroll processing, labour management, purchasing, or financial administration preferred.
• Strong proficiency in Microsoft Office, particularly Excel, with the ability to analyze data and create reports.
• Experience with hotel systems such as payroll, purchasing, time & attendance, and property management systems is an asset.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to manage confidential information with discretion and professionalism.
• Excellent communication and interpersonal skills with the ability to collaborate effectively across multiple departments.
• Ability to prioritize competing responsibilities and meet deadlines in a dynamic operational environment.
• Ability to work independently and prioritize responsibilities
• Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
• Annual salary of $57,000 - $59,000/year
• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when

Benefits

Additional Information

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Rooms Administrator. As a Rooms Administrator, you will provide comprehensive administrative, financial, and operational support to the Rooms Division at Fairmont Jasper Park Lodge. This position plays a critical role in supporting the day-to-day operations of the department through accurate payroll processing, labour reporting and analysis, purchasing administration, audit tracking, budget support, and general administrative coordination. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining confidentiality and delivering exceptional service in a fast-paced luxury hospitality environment.

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