Restaurant Captain / Floor Supervisor

Responsibilities

• Assist in managing efficient and smooth service operations within the restaurant outlet
• Maintain and enforce service and cleanliness standards consistently throughout the outlet
• Deliver prompt and excellent customer service to satisfy all guests
• Take guest orders accurately and ensure timely delivery of items
• Demonstrate thorough knowledge of the restaurant menu to inform and upsell to guests
• Actively promote menu items to increase sales
• Report operational issues or challenges promptly to the Service/Operations Manager
• Follow up with Service/Operations Manager to ensure resolution of reported issues
• Prepare mise-en-place according to operational requirements and standards
• Ensure tables are cleaned and reset promptly after each course to maintain service flow
• Participate in training sessions to enhance personal knowledge and skills
• Assist in monthly inventory checks of operating equipment and supplies
• Communicate effectively with all levels of employees to foster teamwork and operational efficiency
• Adapt to changing work environments and maintain a positive, motivated attitude
• Uphold high standards of personal grooming, presentation, integrity, and discretion
• Work collaboratively as a team player and contribute to team-building efforts
• Be available to work on weekends and public holidays as required
• Required competencies and certifications
• Minimum 3 years of experience as a Captain or Supervisor in Food & Beverage
• Immediate availability to work weekends and public holidays
• Preferred competencies and qualifications
• Diploma or certificate in Hospitality or Tourism Management
• Strong communication, leadership, and customer service skills
• Proactive problem-solving ability
• Attention to detail
• Positive "can-do" attitude and passion for multi-skilling and training
• Other Information
• Location: Singapore
• Salary Range: SGD $3,000 - $4,000 per month
• Industry: Food & Beverage

Additional Information

Company Overview Food Concepts Group (FCG) shapes Singapore's dining scene with brands like Altro Zafferano, Griglia Open Fire Italian Kitchen, and 54 Steakhouse. We focus on culinary excellence, strong leadership, and delivering memorable guest experiences. Job Summary Lead and supervise restaurant service operations to ensure smooth outlet performance, exceptional guest satisfaction, and team development in a dynamic F&B environment.

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