Sr. Workplace and Facilities Coordinator

Requirements

• This role will be in the office from 7 AM to 4 PM, M-F and as needed for special events outside of working hours
• Experience working in office, preferably in a startup environment
• High School Diploma or equivalent preferred
• College coursework or equivalent experience, in a related area preferred
• 2+years of administrative or office experience in a related field desired
• Ability to assess priorities quickly, and become proficient with protocol, culture and processes.
• Ability to work under pressure with limited supervision
• Strong communication skills, both written and verbal
• Experience with gSuite a plus

Benefits

Additional Information

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io . Reporting directly into the Manager, Workplace and Facilities, you will manage all aspects of the Chicago office and assist other US offices as needed. The Sr. Workplace and Facilities Coordinator will be a dynamic, customer service-focused individual who works fast, pays attention to details, and strives at all times to assist all things related to Workplace and Facilities. Workplace Experience Create raving fans: Be the face of Gong in the office and greet guests and employees Responsible for maintaining office appearance, meeting setup coordination, office upkeep, and anticipating office needs Welcome new hires, be the first point of contact and lead new hire orientation when necessary Act Now: Quickly and efficiently responds to all facilities inquiries and request tickets about the office; Ensures timely and quality service delivery to every employee. Follow up with employees to ensure complete customer satisfaction. Win as a team: work with Manager with coordination of requests and escalate issues as needed Be a point of contact for Employee Experience events, which may include coordination for other US sites as needed, participate in Culture Club meetings Vendor Management Manage and coordinate Lunch Program for registration, inquiries, and solutions Manage onsite snack program and vendor, building strong relationships and auditing order slips and invoices Manage mailing and shipping (inbound and outgoing) as needed Liaison with property management team for building-related issues Administration and beyond Manage and coordinate office access program Performs other general administrative/project management duties as assigned Assist in office seat planning May travel to assist in other US offices for growth opportunities

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