Metro Line Outreach Case Manager - (5680)

About the role

As part of the Metro Rail Outreach team, the Outreach Case Manager will provide outreach and engagement services to conduct interventions to quickly assess and link clients to long-term housing, health, mental health and other supportive services. The Outreach Case Manager may attend community meetings and develop relationships with local businesses, organizations, and service providers. Case Manager will refer clients for necessary services and offer transportation assistance. The Case Manager will work as part of a multidisciplinary street outreach team to identify solutions to trends within the homeless community. Position Responsibilities include: Conduct daily street outreach to develop relationships and build rapport with clients to assist them with finding a home. Respond within specific contract timeframes to requests for street outreach services and send follow-up information to the requestor and supervisor. Conduct VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) on all new clients to identify and connect them with proper intervention and services; document results, complete match initiation form and submit all paperwork to CES coordinator. Collaborate with clients and the street outreach team to develop an Individualized Service Plan (ISP) for each client that addresses short- and long-term goals. Provide street-based case management services that connect clients to long-term supportive services and help improve their quality of life: Meet with established clients on a regular basis to review, evaluate, and support goal completion. Assist with gathering necessary documentation such as birth certificates or social security cards. Provide employment assistance, housing referrals and health related referrals as appropriate. Assist clients with establishing personal benefits such as GR, SSI, TANF, and Veterans Pension. Assist with housing navigation and applications for supportive and subsidized housing. Provide advocacy for clients with prospective landlords. Provide ongoing information, referrals, linkages, and advocacy for all other identified needs. Collaborate with community substance abuse and mental health providers to ensure seamless referral services. Build relationships with prospective landlords and identify appropriate permanent housing options. Work with local law enforcement and interim service providers to ensure a smooth transition from street living to interim housing. Creatively use and develop community resources to broker and link clients to services. Provide a high-quality customer service environment for all clients. Participate in staff meetings and training as assigned by the supervisor. Complete all necessary paperwork to track client pr

Benefits

Additional Information

WHY WORK FOR US? We are mission and values driven and your contributions will make a difference . We make a positive difference in people's lives and help an average of 23 people per week to find a place to live . If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state . JR 5680 Outreach Case Manager Los Angeles, CA 90004 Salary: $24.78 - $30.20 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Mon thru Fri 9:30AM to 6:00PM Non-Exempt Driving Required Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Metro Rail Outreach team as the Case Manager at the Union Station location. ABOUT PATH Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. ABOUT OUR TEAM We believe our mission to end homelessness can be achieved by providing permanent housing and highly individualized supportive services. Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved wellbeing beyond housing alone. We are committed to improving the quality of our services by creating a diverse work environment for the community at large

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