Rostering Officer

About the role

Our client is a growing provider of in-home care and support services, dedicated to delivering high-quality care while maintaining strong compliance, operational excellence, and workforce coordination. With a focus on reliability and client satisfaction, the organisation is seeking a Rostering Officer to support the day-to-day scheduling and coordination of care services. Job Overview The Rostering Officer will be responsible for managing workforce scheduling, client allocations, compliance monitoring, and roster administration to ensure the seamless delivery of services. This role requires exceptional organisational skills, strong communication abilities, and the capacity to make quick decisions in a fast-paced environment. The successful candidate will act as the central point of coordination between clients, carers, management, and payroll to ensure shifts are filled, compliance requirements are met, and service delivery remains uninterrupted.

Requirements

• Minimum 2-3 years experience in rostering, scheduling, workforce coordination, or a similar administrative role.
• Experience within aged care, disability services, healthcare, community services, or a service-based environment preferred.
• Strong understanding of workforce scheduling and resource allocation.
• Excellent organisational and time-management skills.
• Strong verbal and written communication skills.
• High attention to detail and problem-solving ability.
• Experience working with rostering, workforce management, or scheduling systems.
• Intermediate Microsoft Office skills, particularly Excel.
• Ability to work independently and manage competing priorities.

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Company Intel

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