Social Work Associate (CREST)

About the role

Community Resource, Engagement and Support Team (CREST), serves as a community touchpoint for persons with or who are at risk of mental health conditions (including dementia and their caregivers). CREST conducts outreach events/activities to promote mental health awareness as well as identify targeted cases for those who require more support for their mental health needs. The Social Work Associate is a team player with daily administrative and operational support for the purpose of CREST service development and implementation. He/ She will be involved in coordinating outreach events and activities and take on a load of cases suitable to their developmental level. Roles and Duties A) Information and Support - Provide dementia/mental health awareness and information on managing dementia, coping strategies for all clients reached out, including those identified to be at risk, and their caregivers. - Provide basic emotional support to all clients or caregivers of persons with dementia/mental health conditions or who are at risk of dementia/mental health issues. B) Case Management - Assist Social Workers in monitoring assigned clients and to follow-up on client needs until the handover is completed. - Coordinate care support to client where necessary. - In-charge of timely data collation and quarterly report submission, as well as generating reports, in accordance with the CREST programme. - Store and maintain data and documents, in accordance with the CREST programme requirement, as well as the prevailing personal data protection and security guidelines. C) Outreach to Community - Provide administrative or logistical support to the team in running client-related support and/or other CREST activities. - Assist in coordinating and planning outreach and engagement events with other community partners and agencies. - Conduct screening for clients referred from other service partners and those at risk within the community with an agreed upon identification tool (GAD/PHQ/AMT/EBAS & etc.). D) Others - Prepare the necessary resource material to be provided to clients and caregivers. - Undertake any other responsibilities and duties as assigned.

Requirements

• Possess a diploma certification or relevant social service certification.
• Candidates without a diploma but with relevant experience may also be considered.
• Proficient in spoken and written English for client engagement, report writing, and coordination with stakeholders.
• Ability to communicate in additional languages or dialects may be useful for engaging with diverse community groups.
• Proactive and responsive in client interactions and outreach efforts
• Passionate to work in the mental health sector and community service sector.
• Keen interest in working with people on one-to-one basis or centre-based group activity.
• A well-organized, meticulous team player who can also work independently.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at REACH COMMUNITY SERVICES LTD.? Share your experience