Sales Associate

Responsibilities

• Familiarization:
• Become familiar with Hostmost organization structure, including the duties and responsibilities of the other team members.
• Learn about our customers, their operations and the marine industry generally. Who to speak with regarding vessel management (SI, Vessel Managers, Fleet Manager, Purchaser, etc.)
• Become familiar with the manufacturers, products, functionality and price points of Hostmost's products and services.
• Understand shipping schedules with regards to new-builds, dry docks, special surveys, and retrofits.
• Follow all instructions and training from your supervisors.
• RFQ Management:
• Respond promptly to RFQs from potential clients.
• Gather necessary information to prepare accurate and competitive quotes.
• Collaborate with technical teams to ensure the proposed solutions meet customer requirements.
• Record customer reasoning for success or failure of RFQ.
• Order Processing:
• Process orders for service arrangements, equipment and spare parts.
• Ensure smooth communication with customers about order details such as ETA / ETD of the vessel, delivery location or other logistics concerns.
• Customer Visits and Business Acquisition:
• Gather necessary information about fleets, projects and opportunities. Stay informed of industry trends with regards to mergers and acquisitions.
• Regularly visit customers to present Hostmost products and services. Keep them informed of the latest trends, technologies and regulations as needed.
• Look for new customers in all areas of the industry including fishing, ferries, deep-sea, coastal, workboats, tugboats and more.
• Explore lines of business outside of Hostmost's traditional products.
• Document Preparation:
• Prepare documents such as quotations, purchase orders, sales orders, shipping documents, and ensure accuracy of information.
• Coordinate with logistics and inventory teams to ensure timely order fulfillment.
• Invoicing and Payment Processing:
• Prepare draft invoice documents.
• Verify payment details and follow up on outstanding payments as required.
• Systems Utilization:
• Use M365 applications for communication with colleagues.
• Use Zendesk for ticketing system and communication with customers and suppliers.
• Utilize MS Business Central for ERP system functions such as quotation, purchase, sales and invoicing.
• Product Knowledge and Training:
• Stay informed about the latest marine electronics products, regulations, technologies, and industry trends.
• Participate in training sessions to enhance your understanding of the products you sell.
• Have your work reviewed before sending to customers and clients.
• Industry Events:
• Attend conferences, trade shows and exhibitions as needed
• Accompany our manufacturing partners to meetings and events
• Attend technical workshops as needed
• Other Duties as Required:
• Attend to urgent inquiries as required, which may include after hours support from time to time.
• Be a good team player - participate in team building and company events from time to time.

Requirements

• Education: Minimum O-Level or equivalent (some knowledge in marine industry is a plus).
• Working Experience: 1 year of administrative experience preferred, but candidates without experience are welcome to apply.
• Proficiency in English is essential, as it is the primary language of communication in the global marine industry.
• Basic understanding of marine electronics and/or marine industry.
• Customer-focused mindset, sense of logic and urgency.
• Career Path:
• As a Sales Associate, you can progress to more senior roles, such as Senior Sales Associate, Assistant Sales Manager and Sales Manager - based on your expertise and performance. To advance to more senior roles, you must show a better understanding of our manufacturers, products,

Additional Information

Introduction: Hostmost Group of Companies is a leading Marine Radio Communications and Navigation system service provider. Established in 1989, we have expanded our operations globally, providing reliable services to clients across different regions. With 14 wholly owned offices and depots spanning from Asia to North America, we pride ourselves on maintaining a strong global service network. At Hostmost Group, we believe in continuous improvement and invest in staff training to stay ahead of industry trends and requirements, offering a working environment for personal growth. Our group is currently expanding, and we continue to employ talented staff. Job Summary: As a Sales Associate, you will play a vital role in promoting and selling marine electronics products and services. Your primary responsibilities will include responding to requests for quotations (RFQs), securing orders, drafting purchase orders (POs), creating sales orders (SOs), invoicing, and e-filing. Additionally, you'll be utilizing Microsoft systems such as Outlook, MS Teams, SharePoint, and Business Central to streamline communication and sales processes.

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