Contact Lens Manager

Requirements

• Previous experience working with contact lenses or within optics
• Experience in a fast-paced customer service environment
• Strong communication skills and a genuine passion for helping people
• A proactive attitude and ability to work well as part of a busy team
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• If this sounds like the role for you and you're ready to take the next step in your optical career, we'd love to receive your application.
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Additional Information

Are you a proactive, people-focused individual who loves helping customers and creating great in-store experiences? If you have previous optical or contact lens experience and want to take the next step in your career, this Contact Lens Manager role at Specsavers could be the perfect fit. In this role, you'll support the smooth and efficient running of our Contact Lens department. You'll guide customers through their contact lens journey - from ordering and handling queries, to teaching them how to insert, remove, and care for their lenses safely. You'll also assist the Contact Lens Optician and help ensure your team are confident using our systems and processes. If you're passionate about customer care and enjoy working in a busy, hands-on environment, we'd love to meet you. Our store Our Gloucester Specsavers store is a busy, modern optical and audiology hub located in the heart of the city, serving a diverse and loyal customer base. The store benefits from a strong clinical and retail team, advanced equipment, and a supportive, performance-driven culture that prioritises both exceptional patient care and commercial success. With high footfall and a reputation for delivering outstanding service, the Gloucester store provides an engaging and fast-paced environment. It is conveniently located with excellent public transport links, including easy access to local bus routes and Gloucester train station, making it highly accessible for both customers and team members. The store also offers excellent opportunities for professional development and career progression within the wider Specsavers network. Our Team You'll be joining a friendly, supportive, and experienced team who work together to deliver exceptional service to every customer who walks through our doors. What's on Offer? Alongside excellent training and development opportunities, you'll also enjoy: Up to £30,000 depending on experience and optical qualification Plus performance-based bonus Full Time - 38.75 hours per week, to include weekend working We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay

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