Air Export Operations Executive

Responsibilities

• Air Export Operations
• Handle day-to-day air export shipment operations (booking, executing awb, checking invoice and packing list, ensure cargo uplift, costing and billing)
• Coordinate with airlines, transporters, warehouses, ground handlers, and internal teams.
• Arrange cargo delivery to terminals and ensure compliance with airline cut-off timings.
• Monitor flight schedules and manage shipment changes, delays, and rollovers.
• Ensure cargo acceptance and uplift are completed as planned.
• Documentation & Data Management
• Prepare, verify, and process export documentation including:
• MAWB and HAWB
• Commercial Invoice and Packing List
• Export permits (e.g. Tradenet / NTP)
• Airline e-freight messages (FWB, FHL, etc.)
• Ensure accuracy and completeness of shipment data such as shipper/consignee details, weights, dimensions, and cargo descriptions.
• Maintain proper filing and records in accordance with company and regulatory requirements.
• Customs, Security & Compliance
• Ensure adherence to Singapore Customs regulations and airline security requirements.
• Verify compliance with destination country regulations and customer-specific requirements.
• Identify and handle special cargo (e.g. dangerous goods, lithium batteries, temperature-controlled cargo) in accordance with applicable rules and procedures.
• Escalate potential compliance or regulatory issues promptly to management.
• Customer & Stakeholder Communication
• Provide timely updates to customers and internal stakeholders on shipment status, flight details, and cargo uplift.
• Respond to operational queries professionally and within agreed service levels.
• Proactively communicate and escalate operational issues such as missed cut-offs, discrepancies, or delays.
• Systems & Process Adherence
• Use internal operating systems and airline portals accurately and efficiently.
• Follow established SOPs, work instructions, and service standards.
• Support continuous improvement initiatives and operational best practices.
• Education & Experience
• Prior experience in air freight export operations is an advantage; fresh graduates may be considered for junior roles.
• Skills & Competencies
• Strong attention to detail and organizational skills.
• Ability to work under time pressure and manage multiple shipments simultaneously.
• Good written and verbal communication skills.
• Basic proficiency in Microsoft Office (Excel, Outlook).
• Team-oriented with aproactive and responsible work attitude.
• About AIT Worldwide

Additional Information

Company Overview Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Job Summary Air Export Operations Executive is responsible for coordinating andexecuting end-to-end air export shipments in compliance with companyprocedures, airline requirements, and customs regulations. The role ensurestimely cargo uplift, accurate documentation, and effective coordination withinternal and external stakeholders to meet customer and operational objectives.

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