Technical Trainer - Europe

About the role

The Technical Trainer is responsible for the end-to-end development, coordination, and delivery of technical training across Europe. This includes products, solutions, applications, and value propositions, with a strong focus on translating technical capabilities into customer-relevant solutions and business value. This role plays a key part in a strategic growth initiative, ensuring consistent, high-quality training delivery across regions and supporting knowledge transfer to internal teams, channel partners, and customers. You will be part of a growing international training team, currently consisting of three members. The role involves close collaboration with counterparts in the United States as well as colleagues across European training centers. This requires travel up to 70%, primarily within Europe, with occasional global travel. Training is delivered predominantly onsite, requiring a high level of mobility and flexibility.

Responsibilities

• Actively contributes and supports the full technical training lifecycle: needs analysis, content development, deployment, facilitation, and assessment
• Delivers and support the design of hands-on, solution-oriented training programs for Transport products and applications
• Support and collaborate with global training centers
• Ensure effective knowledge transfer to sales teams, channel partners, and customers
• Act as a Subject Matter Expert (SME) for Transport products, maintaining up-to-date technical expertise
• Gather and translate customer and partner insights into training improvements and content development
• Build and maintain strong relationships with channel partners and stakeholders across the market
• Contribute to the continuous development and enhancement of training programs
• Delivers technical training across multiple modalities - including onsite, virtual, and blended formats - across Europe and occasionally on a global basis

Requirements

• A few years of experience in the design, development and delivery of practical technical training programs. Familiarity with modern and traditional training methods
• Strong facilitation and training skills
• Able to manage multiple projects concurrently and work with diverse business units to build strong relationships
• Excellent skills in English, both spoken and written. Additional European language/s is a plus
• Experience working in an international environment in a matrix organization
• Actively lead internal projects to develop the efficiency of the entire organization
• We're a team that leads with passion, thrives on continuous improvement, and holds each other accountable to deliver results that truly make a difference.
• As a person, you are a great communicator, team focused and passionate about solving problems. You are flexible, open to new ideas and possess strong interpersonal skills. You are also able to see the bigger picture and work towards the larger goals.
• Why Work at Xylem!
• Everyone's equal value
• Application
• We look forward to receiving your application in English. Please note that we will be interviewing continuously, which means that we may close the application process if we find the right candidate.

Benefits

Additional Information

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

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