Manager, Infrastructure Engineering

About the role

Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Job This role is for a Manager of Infrastructure & Network Engineering within the Global Infrastructure Team, with a regional remit across Asia Pacific. The position leads the end-to-end delivery of infrastructure services supporting WBD's Studio Tours, themed entertainment, and retail businesses, alongside the on-premises compute, storage, and virtualization environments used by Media Supply Chain, Engineering, and other regional workloads. The role manages a distributed team of network and infrastructure engineers based in Singapore, Australia, and Japan, and is responsible for delivering the technology that underpins new retail stores, tour venues, and new builds, from early design engagement through to operational handover. Scope spans end-to-end networking (equipment selection and ordering, carrier circuits, configuration, and deployment), physical infrastructure (server rooms, racking, structured cabling, power and cooling), and the in-venue systems that depend on them, including Wi-Fi, retail point-of-sale, ticketing, CCTV, physical security, and other on-premises platforms. A core part of the role is bridging business and stakeholder requirements to the right delivery teams, including internal WBD technology functions, external Managed Service Providers, vendors, and Joint Venture partners, ensuring that application owners, venue operations, Joint Venture partners, and project stakeholders receive coordinated infrastructure outcomes. The manager also partners with central infrastructure teams on compute, storage, and virtualization standards and support, and works closely with Media Supply Chain and Engineering teams on the virtual environments that support their workflows. You will provide day-to-day supervision, leadership, and coaching to ensure work is progressing on track, ServiceNow queues are actively managed, and issues are escalated and resolved in a timely manner. The Global Infrastructure team provides 24x7 engineering and tier 3 support for stakeholders globally. You will be responsible for building and maintaining a high-performing regional capability that meets the world-class standards for which Warner Bros. Discovery is known Spoken and written English is required. The Daily - Major Activities Operational Responsibilities Own service performance and delivery governance for regional infrastructure services (network, compute, storage, virtualization, venue technology). Ensure alignment of infrastructure services with broader IT architecture and business application needs. Lead a distributed team across Singapore, Australia, and Japan; manage workload, queues, and escalations through ServiceNow. Coordinate infrastructure with application, security, and cloud teams to deliver integrated outcomes for retail, tours, and media workloads. Manage MSP, ISP, and vendor relationships - SoWs, performance, and commercial conversations. Lead incident response and continuous improvement for regional sites; participate in on-call as required. Project Responsibilities Own infrastructure delivery for new Studio Tour venues, retail stores, and new builds, from design through operational handover. Translate business and stakeholder requirements into infrastructure service outcomes, bridging WBD technology functions, MSPs, vendors, and JV partners. Engage early with design consultants and fit-out contractors on infrastructure requirements for venue systems. Maintain a forward view of regional pipeline, capacity, and risk; report to regional and global leadership. Act as an escalation point and mentor for complex infrastructure issues. Communication Run regular team meetings (stand-ups, queue reviews, project check-ins) across India, South East Asia, Australia, and Japan time zones. Coordinate with venue operations and retail leadership on planned changes, maintenance windows, and incident communications. Keep infrastructure and technology peers updated on architecture, standards, and tooling changes. Present to stakeholders, engineering teams, and senior leadership as needed. Work Experience 9+ years in technology with increasing responsibility, including 5+ years leading a geographically distributed team. Bachelor's degree in computer science, engineering, IT, or related field

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