Executive / Manager, Campus Business Development (Contract)

Responsibilities

• Venue & Facilities Management
• Manage rental room booking enquiries, including processing soft bookings, amendments, and approval of booking requests
• Liaise with internal stakeholders to confirm booking eligibility and clearance
• Maintain accurate booking records and generate utilisation reports
• Stakeholder Coordination & Meeting Management
• Coordinate with internal stakeholders within the BD team to align on deliverables and timelines
• Take minutes at meetings and circulate action items
• Track and follow up on outstanding action items to ensure timely closure
• Maintain planning trackers and flag items at risk of slippage to the reporting officer
• Reporting & Data Visualisation
• Track and report on revenue forecasting and utilisation trends, highlighting variances and projections for internal review
• Monitor and consolidate tenancy and rental rooms satisfaction scores, surfacing actionable insights for service improvement
• Track conversion and retention metrics across venue bookings and tenant engagements
• Present data in a visual and accessible format with clear recommendations to support BD decision-making
• Event & Community Engagement Support
• Provide on-site support at campus events and community engagement activities, including those held in the evenings and on weekends
• Support tenant activation efforts, including coordination of engagement touchpoints and follow-up communications
• Assist with end-to-end event coordination and post-event utilisation reporting
• Tenant Engagement& Account Management
• Support day-to-day account management for existing tenants, serving as a coordination point for queries and follow-ups
• Assist in tracking tenant satisfaction and flagging issues for resolution by the reporting officer
• Support wider tenant activation efforts and coordination of engagement activities on campus
• Assist in the execution of new pilot initiatives and ensure progress is tracked and documented
• SkillsFuture Festival (SFF) - Near-Term Priority
• Serve as a key operational support for SFF logistics and on-site execution
• Coordinate with internal teams and external partners to ensure seamless event delivery

Requirements

• Diploma or Degree in Business, Events Management, or related field
• 2 to 3 years of relevant experience in operations, events, or facilities management
• Organised and detail-oriented with strong follow-through
• Comfortable working outside of regular hours for evening and weekend events
• Proficient in MS Office; experience with data visualisation tools such as PowerBI or equivalent is an advantage
• Strong ability to synthesise data into clear, visual, and actionable reports
• Candidates who do not have the required qualification or relevant experience are welcome to apply.
• This is a 6‑month contract with the possibility of extension.
• Please note that only shortlisted candidates will be notified.

Additional Information

This is a contract position within the Campus Business Development team at Lifelong Learning Singapore (LLSG). The role provides generalist support across BD operations, venue facilitation, and event execution, with a near-term focus on the SkillsFuture Festival (SFF) and ongoing campus activation efforts. The incumbent will work closely with the BD team to ensure smooth day-to-day operations and step in as additional capacity during high-key periods.

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