Bilingual Customer Care Representative (ENG & FR)
External
Eqbank · WorldwideFull-timeRemote2d ago
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive account maintenance all while delivering a seamless customer experience across all channels of communication. An integral member of the Digital Banking team, this individual will collaborate daily with Digital Operations, IT Operations, and Global Security & Marketing teams.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at eqbank? Share your experience