Customer Service & Operations Credit Analyst

Responsibilities

• In addition, you'll:
• Review documentation including loan applications, disclosures, and credit evaluations
• Authorise and investigate all credit operations transactions
• Collect and analyse the required information from the customers and businesses
• Review credit operations processes which could be automated or enhanced to improve the customer and business experience
• The skills you'll need
• You'll also need:
• Customer service abilities along with customer and industry knowledge
• An awareness of changes in trends, policies, and regulations
• An understanding of our industry and its customers
• Experience of managing stakeholder relationships
• Hours
• 45
• Job Posting Closing Date:
• 10/06/2026

Benefits

Additional Information

Join us as a Customer Service & Operations Credit Analyst We'll look to you to deliver customer and business outcomes, investigating queries, supporting business processes, policies, and procedures, and understanding customer and business needs Specialising in Credit Operations, you'll respond to queries from customers and stakeholders promptly within agreed timelines This is a chance to build on your credit skills and experience in an engaging and fast-paced environment We're offering this role at senior analyst level

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