Guest Service Agent- Cris

Requirements

• Previous hospitality or customer service experience preferred.
• Experience with hotel Property Management Systems (PMS) a plus.
• Skills and Knowledge
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer and data-entry proficiency.
• Problem-solving and conflict-resolution ability.
• Professional, friendly, and welcoming demeanor.
• Job Duties and Responsibilities
• Greet, register, and check guests in/out efficiently and courteously.
• Respond to guest inquiries, requests, and concerns promptly and professionally.
• Handle payments, room assignments, and reservation changes accurately.
• Communicate with housekeeping and maintenance to ensure timely room readiness and service needs.
• Maintain a clean and organized front desk and lobby area.
• Willingness to work varied shifts, including weekends and holidays.

Benefits

Additional Information

Bring your passion for hospitality to Hilton St. Charles Ave., proudly managed by HRI Hospitality. JOB DESCRIPTION Job Title : Guest Services Agent Department: Front Office Supervision Exercised: NONE Supervision Received: Front Office Supervisor and Front Office Manager MINIMUM REQUIREMENTS Education High school diploma preferred.

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Company Intel

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