Application Engineer I/II/Sr

Responsibilities

• Aid product support team on moderately complex technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application.
• Develop and communicate solutions for unique applications including design and special pricing.
• Gather information and provide resolution to complex field problems. May include travel for onsite support.
• Maintain working knowledge of industry codes and standards to determine product needs and requirements.
• Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers.
• Identify opportunities for process improvement and work to implement where applicable.
• Maintain familiarity with competitor's products and identify opportunities.
• Develop, organize and present trainings to internal and external customers both onsite and offsite.
• Participate in offsite events including planning, set-up, and customer interactions
• May participate in industry related associations.
• May provide mentoring, training, indirect supervision of other team members, or may have direct reports.
• Build rapport and relationships across rep network and sales channel.
• May manage moderately complex team projects including determining timelines.
• Document service calls to record data on product questions and field issues.
• What you should have:
• 2 Year / Associate Degree in engineering or equivalent years of job experience required.
• 4 Year / Bachelor Degree preferred.
• 0-2 years of relevant work experience in engineering required for level I
• 3-5 years of relevant work experience in engineering required for level II
• 6-9 years of relevant work experience in engineering required for Senior level
• COMPENSATION & BENEFITS
• Health & Family Support
• Financial Security
• Learning & Development
• Rewards & Recognition
• Wellbeing & Mental Health
• Work-Life Balance
• Fun Perks
• SPECIAL NOTATION
• PHYSICAL REQUIREMENTS
• EEO STATEMENT
• We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, ge

Benefits

Additional Information

Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job, it's joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we've proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level. We are more than products, we are a team of inspired people doing extraordinary things. Your opportunity : The Application Engineer provides advanced technical application support, quotes special product designs, provides input on product roadmap and develops application training programs for internal and external customers in our industry. This position will be expected to build rapport and relationships across rep network and sales channel.

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