Sales Strategy and Operations Division Lead

About the role

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform's impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that's alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We're rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. As a member of our Sales Strategy and Operations team, you will have an integral role in driving the insights, operations, and strategy that enable Sales to run better, faster, and smarter. Sales Strategy and Operations is an excellent platform to learn how a business really runs. You will be joining the Sales Strategy and Operations team as a high-impact contributor, gaining exposure to a wide variety of challenges, processes, and data that make the engine of this Sales organization hum. As a Division Lead on the team, you will lead cross-functional initiatives from ideation to analytics to recommendations to drive impact across the sales organization.

Responsibilities

• Overall:
• Serve as the strategy and operations partner with our Southeast sales leadership
• Our mandate is to make the sales motion run more effectively, efficiently, and ultimately drive higher bookings at a sustainable cost
• This requires a mix of analytical skills, a nose for value, operational chops, and communication when operating with significant autonomy in a fast-paced environment
• What this role entails:
• Strategy & ops partnership with leadership
• Be the strategy and operational partner with sales leaders
• Help the sales leaders to develop their strategies, as well as the tactics that underpin these strategies
• Partner with sales leaders to operationalize the strategy on a daily basis
• Workflow improvement:
• Identify pain points in the sales motion and workflows could be improved
• Scope out solutions and implement directly or serve as a product manager with our team's software engineers on automation solutions
• Analytical asset-building
• Develop analytical tools that help the sales team to sell strategically and better-understand their business
• Scope and execute analytical special projects that help us better understand our business and what drives success. Apply these learnings to drive operational changes in the business
• Be the glue that connects sales reps to the rest of the business
• Understand how the sales team workflows connect with other parts of the business (marketing, product, supply chain, finance, etc.)
• Relay insights from the sales team to other parts of the org, provide the sales perspective to these other stakeholders, and make connections between the sales team and other teams

Requirements

• High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. You're excited by the possibility of leading cross-functional workstreams and generating buy-in among senior leadership.
• Raw smarts: we are looking for people who can look at complex problems and solve them start to finish.
• Strong analytical skills: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making, and will also have perspectives on building the right data architecture. Excel skills are a must; SQL / Tableau / Looker experience a plus.
• Process and operational thinking: you can tackle a problem independently and quickly iterate to a solution, and then also document it in a way that's easy to understand for all audiences. Previous Salesforce experience is a plus.
• Flexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment. You're comfortable pivoting quickly and often.
• 3+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startup. Bachelor's or maste

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