Assistant Operational Executive

Responsibilities

• Operations Management
• Assist in planning, scheduling, and deploying security guards across assigned sites.
• Monitor attendance, shift allocation, and manpower shortages, ensuring adequate coverage.
• Conduct site visits to ensure guards follow operational procedures and maintain standards.
• Support in handling operational challenges such as guard replacements, emergencies, or client escalations.
• Client Coordination
• Serve as a secondary point of contact for client inquiries, concerns, and feedback.
• Assist in preparing operational reports and performance summaries for clients.
• Participate in client meetings when required.
• Staff Supervision & Support
• Support in training, briefing, and orienting security personnel on duties and policies.
• Assist in performance monitoring, discipline management, and welfare of security staff.
• Ensure guards comply with company rules, grooming standards, and operational guidelines.
• Compliance & Documentation
• Maintain updated records (deployment sheets, attendance logs, incident reports, etc.).
• Ensure compliance with legal, regulatory, and company-specific security protocols.
• Prepare and submit daily/weekly operational reports to the Operations Executive/Manager.
• Incident & Emergency Support
• Assist in responding to incidents, emergencies, or security breaches as requested.
• Coordinate with guards, supervisors, and management to ensure timely resolution.
• Help with incident documentation and follow-up corrective actions.
• Administrative & Coordination Tasks
• Support the Operations Executive in resource planning, procurement of uniforms/equipment, and logistics.
• Ensure smooth communication between HR, accounts, and operations for guard-related matters (payroll, onboarding, documentation).
• Provide general administrative assistance within the operations department.
• Skills & Competencies Required
• Strong organizational and coordination skills
• Ability to handle operational pressure and multitask
• Good communication and interpersonal abilities
• Basic knowledge of security procedures and guard management
• Proficiency in MS Office (Excel, Word) and reporting
• Problem-solving and decision-making skills
• Attention to detail and strong follow-up habits

Requirements

• Degree EnGINEERING
• 1-3 years of experience in security operations or manpower management
• Familiarity with local security regulations and industry practices
• Work Environment
• Mix of office-based coordination and field visits
• Requires flexible working hours, including weekends or emergency call-outs when necessary

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