Guest Relation Executive

Requirements

• Minimum GCE O-Level qualification.
• Relevant experience in customer service, hospitality, or F&B is preferred.
• Good communication and interpersonal skills.
• Customer-oriented with a pleasant and professional attitude.
• Able to work shifts, weekends, and public holidays.

Additional Information

Established in 2018, Tin Box Group is a multi-concept lifestyle brand that develops owns, and operates a growing portfolio of live entertainment, food and beverage venues in Singapore and Kuala Lumpur. Job Scope Welcome and attend to guests, ensuring a positive customer experience. Handle guest enquiries, feedback, and complaints professionally. Assist with reservations, seating arrangements, and customer requests. Build and maintain good relationships with guests to encourage repeat visits. Support outlet operations and ensure service standards are maintained.

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