LIMS Application and Instrument Support Specialist

Requirements

• -Application Support Experience
• -LIMS and/or ELN Experience (Preferably STARLIMS)
• -Lab Instrument Experience (Preferably Support Experience)
• -Bachelor's Degree (Preferably in Microbiology, Chemistry, etc.)
• -Great Oral and Written Communication Skills
• -Computer support
• -Excellent written and verbal communications skills
• -Excellent organizational skills
• FDA Program Information:
• Travel Requirements :
• The position is based in the Bothell, WA area region. No travel is required.
• We offer comprehensive benefits to regular full-time employees including but not limited to:
• -Unlimited ceiling for professional growth opportunities within LabAnswer
• -You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources
• -Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)
• -Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals)
• -Comprehensive health and welfare programs to fit your individual or family's needs:
• -Health Insurance
• -Dental Insurance
• -Vision Insurance,
• -401(k) Retirement Saving that includes a generous employer match
• -Paid Time Off (vacation, sick, holiday)
• -Company Paid Life Insurance
• -Company Paid Short and Long Term Disability Insurance
• -Wellness Plans and Rewards
• -Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition
• -Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan

Benefits

Additional Information

As LIMS Application and Instrument Support Specialist, you will provide on-site support for a STARLIMS implementation at the Food and Drug Administration (FDA) Office of Regulatory Affairs (ORA). This role will perform operational support for StarLIMS and instruments/applications and scientific workstations. Responsibilities involve the daily management and operational maintenance and support, development support, and proactive/preventative analysis of systems. This person will demonstrate knowledge of key laboratory processes, products and services. Duties include the following: -Work with more senior level project resources to integrate and maintain laboratory instrumentation and applications. -Assist with site configuration and implementation of STARLIMS. -Work with end users and management to analyze and document user needs -Participate in and facilitate meetings, -System configuration and administration -Provide operational support for STARLIMS -Provide coordination with equipment manufacturers to install, maintain and trouble-shoot instruments and instrument controllers -Provide support for laboratory computers -Work with more senior level project resources to integrate and maintain laboratory instrumentation and applications. -Assist with site configuration and implementation of STARLIMS. -Provide coordination with equipment manufacturers to install, maintain and trouble-shoot instruments and instrument controllers -Contribute to the planning and implementation of application releases, data changes, and configuration changes.

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