Manager, Retail Gifting & Commercialization

Responsibilities

• Execute the overall retail gifting strategy across restaurant, corporate/B2B, and 3rd party retailer channels
• Grow & Innovate Gift Cards: manage the annual marketing calendar & SKU assortment and develop all-new promotion, design, and packaging concepts to drive sales & profitability
• Drive Corporate Gifting: Develop and scale a B2B gifting program leveraging gift cards, merchandise, and CPG products to create compelling and curated gifting experiences
• Deliver Omni-Channel Execution: Project manage all aspects of program execution including commercialization timelines, agency/vendor deliverables, creative, and merchandising
• Drive Commercial Impact: Partner cross-functionally to develop loyalty & pricing offers, gift-ready products/packaging, and channel-specific execution standards
• Enable Planning & Forecasting: partner with OMNI Planning & Supply Chain to develop, track, and action inventory forecasts and supply management tactics
• Own Performance: Manage KPIs and the Gifting P&L, using data to optimize growth, profitability, and customer engagement
• Excel In Partner Management: Manage 3rd party retailer, supplier, agency, and corporate partners along with highly cross-functional internal projects to achieve strategic business objectives
• Required Skills
• Bachelor's degree in Business, Marketing or related field
• 3-5 years of experience in Retail, CPG, or OMNI-Channel business roles (marketing, category, brand management or business development)
• Proven ability to build and scale new business lines or revenue streams
• Highly analytical with ability to translate data insights into clear strategic actions
• Strong commercial acumen with experience managing P&L is an asset
• Ideal candidate has experience managing agency, retailer, or distributor accounts & relationships
• Experience in B2B sales, partnerships, or account management is strongly preferred
• Previous experience in gift cards, payments, or gifting categories is an asset
• Comfortable operating in ambiguity and building from the ground up
• Strong cross-functional leadership and influencing skills
• This posting is for an existing vacancy.
• RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.
• Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
• Restaurant Brands International and

Benefits

Additional Information

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Tim Hortons is Canada's Most Loved Brand and we're building the next chapter of our retail business. We're looking for a strategic, commercially driven individual to scale our Retail Gifting business and unlock new revenue streams across our restaurants, eCommerce, and third-party retail channels. This newly created role will manage and execute the end-to-end Tim Hortons gifting strategy spanning gift cards, corporate B2B gifting, and the overall omni-channel gifting experience. You will operate at the intersection of marketing, sales, and commercialization, with a mandate to build a best-in-class gifting ecosystem that drives both brand love and incremental growth.

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