Digital Communications Officer

Responsibilities

• Managing our day to day social media channels and website
• Creating fresh, engaging content, from filming in the community to crafting compelling posts and stories
• Sharing real customer and Accent stories that reflect who we are and what we stand for
• Developing and delivering innovative social media strategies that grow engagement and reach
• Keeping our website dynamic, accessible, and informative for customers and stakeholders
• Taking a project mindset, seeing the bigger picture and following ideas through from concept to delivery
• Trying new formats, trends, and approaches to keep our content evolving
• Salary
• About you
• Proven experience managing organisational social media platforms
• Experience creating engaging digital content across multiple formats, including video and imagery
• Ability to create, edit and publish multimedia content using relevant tools and software
• Experience using Content Management Systems (CMS) to update and maintain website content
• Strong understanding of website analytics (e.g. Google Analytics) and ability to use data to inform decisions
• Knowledge of Search Engine Optimisation (SEO) and applying best practice to digital content
• Excellent copywriting and editing skills, with the ability to tailor tone and messaging for different audiences
• The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed.
• Interviews
• We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.
• Stage 1: A Place to Connect
• A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring.
• Planned date: 6th or 7th July via Teams.
• Stage 2: A Place to Show Your Strengths
• You'll deliver a role related presentation and have a final behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.
• Planned date: 17th July at our Bradford office.
• We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step.
• A place to build a future
• We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
• And because we believe great work deserves great rewards, here's what you can look forward to:
• Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed.
• This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded fo

Additional Information

Location : Hybrid, Bradford or Peterborough Salary : £30,727 per annum Permanent, 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. Are you someone who sees the story behind every moment? Do you love creating content that connects with people in a genuine, meaningful way? At Accent, we're looking for a Digital Communications Officer who's ready to get out into the community, capture authentic stories, and help us take our digital presence to the next level. This is more than a desk-based role - it's about being out and about, meeting customers, sharing their experiences, and bringing our values to life through engaging, creative content.

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