Logistics Coordinator

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JOB DETAILS Starting Pay: $19.00 per hour Shift: 1st shift Monday-Friday and some Saturdays. 8 hour shift. 700AM-330PM JOB DUTIES AND RESPONSIBILITIES The Office Planning Administrator supports daily production and operational planning activities to ensure efficient workflow, timely communication, and accurate data management across departments. This role serves as a central point of coordination between Operations, Customer Service, Shipping, and Planning by managing schedules, supporting shipment documentation, monitoring service performance metrics, and assisting with order escalations and expedited requests.. Production Planning & Scheduling Print, copy, organize, and distribute daily production schedules for Operations teams. Transmit production schedules accurately within the Warehouse Management System (WMS). Support schedule updates and ensure operational teams receive current planning information. Maintain organized records of schedules and planning documentation. Shipping & Documentation Management Scan, upload, and maintain documentation for Less Than Truckload (LTL) shipments. Verify shipping records are complete and accessible for internal tracking and customer inquiries. Assist with shipment status updates and coordination between departments. Customer Service & Escalation Support Manage and coordinate escalations received from Customer Service regarding order status, delivery concerns, backorders, and expedite requests. Communicate with internal departments to gather updates and provide resolution timelines. Support proactive communication to minimize delays and improve customer experience. Expedited Order Coordination Conduct operational walk-throughs to identify opportunities to support expedite requests. Coordinate with production and shipping teams to determine feasibility and timelines for expedited orders. Escalate constraints and recommend solutions to meet customer expectations. Performance Reporting & Data Management Manage and maintain On-Time In-Full (OTIF) performance data. Track and report key service and operational metrics. Analyze trends and support continuous improvement initiatives related to delivery performance and schedule adherence. Prepare reports and provide data insights to leadership as requested. Administrative Support Maintain accurate files, records, and departmental documentation. Support cross-functional communication between Planning, Operations, Shipping, and Customer Service teams. Perform additional administrative and operational support duties as assigned. High school diploma or equivalent required; Associate's degree preferred. 2+ years of administrative, planning, operations support, logistics, manufacturing, or customer service experience preferred. Experience working in a manufacturing, warehouse, or production environment is a plus. Strong organizational and time-management skills with the ability to manage multiple priorities. Proficiency in Microsoft Office Suite (Excel, Outlook, Word). Experience working with Warehouse Management Systems (WMS) or ERP systems preferred. Strong attention to detail and data accuracy. Effective verbal and written communication skills. Ability to manage escalations professionally and collaborate across departments. Analytical mindset with experience tracking and interpreting operational metrics (OTIF preferred). Ability to work independently and in a fast-paced environment Office environment with frequent interaction with warehouse and production teams. May require walking production areas to support expedited order reviews and operational coordination. Location address: 319 Dividend Dr. Peachtree City, GA 30269 Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play . Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play . Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Corner

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