Product Manager

About the role

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement - advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities make us stronger together and enhance our ability to advance digital transformation for the greater good. Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which all individuals' unique strengths and abilities are developed and valued. Our employees share the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunities to be heard and reach their full potential.

Responsibilities

• As the Product Manager, you will be responsible for supporting the development, strategy, and execution of a company's product initiatives. PMs typically work closely with product managers, cross-functional teams, and stakeholders to help bring products to market successfully.
• Product Development: Assist in managing the product lifecycle from ideation to launch, including gathering requirements, writing product specifications, and working with engineering and design teams to deliver solutions. Owns the completion of the committed initiatives in the quarter.
• Market Research: Conduct research to understand market trends, customer needs, and competitive products. Help define the product's position in the market.
• Data-Driven Decision Making: Analyze data to track product performance, customer behavior, and areas for improvement. Use analytics tools to identify opportunities and recommend improvements.
• Customer Feedback: Engage with customers and users to gather feedback on existing products, features, and enhancements.
• Prioritization: Assist in product backlog prioritization by evaluating business value, customer needs, and technical feasibility. Manages the product backlog and prioritizes based on changing requirements.
• Product Documentation: Help create and maintain clear product documentation, including user stories, technical specifications, and product roadmaps. Leads the product-release plans and sets expectations for delivery of new functionalities. Creates user stories in a standardized format.
• Support Execution: Assist in executing product initiatives and meeting deadlines. Ensure timely delivery of projects in alignment with the product strategy. Owns the sprint and quarterly coordination of key initiatives.

Requirements

• Passionate and enthusiastic about helping purpose driven organizations
• Bachelor's degree in Business, Computer Science, Engineering, or related field, or an equivalent combination of education and experience
• 3+ years of experience in product management, project management, or relevant experience
• Strong analytical and problem-solving skills, with the ability to analyze data and derive actionable insights
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams
• Strong organizational skills and attention to detail, with the ability to handle multiple projects simultaneously
• A passion for technology and understanding customer needs and product usability
• Experience with tools like Aha, Monday.com, or other product management software is a plus
• Ability to thrive in a fast-paced, dynamic environment

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