Registered Nurse Manager- Medical Surgical, Telemetry and Intermediate Care

Responsibilities

• Provide leadership and oversight for nursing staff across MedSurg, Telemetry, and IMC units
• Manage clinical, operational, and administrative functions of assigned departments
• Promote patient safety, quality outcomes, and regulatory compliance
• Lead performance improvement, quality, and patient safety initiatives
• Support staff orientation, education, competency assessment, and professional development
• Partner with physicians, leadership, and interdisciplinary teams to coordinate care
• Manage staffing, scheduling, hiring, onboarding, coaching, and performance management
• Oversee departmental metrics including quality, utilization, productivity, and budgeting
• Ensure compliance with hospital policies, infection control, and safety standards
• Foster a collaborative, high-performing, and patient-centered care environment

Requirements

• Registered Nurse (RN) licensure in Massachusetts required
• Bachelor of Science in Nursing (BSN) required
• Prior nursing leadership or management experience preferred
• THE ADVANTAGES OF WORKING WITH BAYSTATE!
• Collaborative, mission-driven culture focused on compassionate care
• Leadership growth and career development opportunities
• Competitive compensation
• Low-cost medical, dental, and vision insurance
• Certification and continuing education reimbursement
• First-time homebuyer program
• Wellbeing reimbursement for gym memberships, fitness equipment, massage, and more
• Additional insurance options including pet, home, and auto
• Education:
• Bachelors Degree in Nursing (Required)
• Certifications:

Benefits

Additional Information

Nurse Manager / Department Manager - MedSurg, Telemetry & IMC Baystate Health Baystate Health is seeking an experienced Nurse Manager / Department Manager to lead patient care operations across Medical-Surgical, Telemetry, and Intermediate Care (IMC) units. This leadership role oversees nursing staff and daily clinical and operational functions while partnering with physicians and nursing leadership to deliver high-quality, patient-centered care. The Nurse Manager ensures compliance with regulatory standards and evidence-based practice while fostering staff engagement, development, and performance. Position Highlights Lead diverse MedSurg, Telemetry, and IMC patient populations Drive patient throughput, care coordination, and clinical excellence Collaborate closely with physicians, interdisciplinary teams, and nursing leadership Support staff development, engagement, and retention Join a mission-driven, community-focused health system About Wing Hospital Wing Hospital is a beautifully renovated 74-bed community hospital serving the Palmer, MA region. As part of Baystate Health, Wing combines advanced technology, high-quality patient care, and meaningful nursing careers while maintaining a close-knit, community-focused environment.

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