Driver Assistant

About the role

As a Driver Assistant, you will ensure our customers get the best impression of our organisation. You are the 'face' of our business. You will assist Class 2 Drivers in providing a first class delivery service to our valued customers, ensuring that company standards and procedures are met. You will be responsible for A smart and professional personal appearance, role modelling 'The Face of Booker' at all times. A good working knowledge of delivery equipment such as cages, bars, straps, tail lift etc. Knowledge of vehicle defects and the vehicle defect policy. Supporting the driver whilst delivering to customer premises, by helping to navigate the driver, supporting reversing and parking, correct use of PDA, ensuring the chill chain is adhered to, helping to load and unload etc. Being the point of contact for both customers and the branch whilst on the road. Having an awareness of potential H&S risks such as bridge strikes, and incident management. Ensuring that company policies and processes are adhered to. Working in line with GDPR guidelines at all times. Leading by example and living the Booker Code of Business Conduct and Win Together behaviours. Supporting branch function whilst not on the road, such as keeping the vehicle clean, picking, wrapping and loading. You will need Understanding of the safe use of delivery equipment. Knowledge of the vehicle defect policy. Previous use of PDA preferable. A positive outlook with great customer service skills. The ability to work under pressure. Resilience. A good spacial awareness, to support the driver. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. *Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as

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