Operations Processor II

About the role

At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. As a Client Contribution Services Associate, you will be responsible for preparing, formatting, and uploading payroll contribution files to ensure accurate and timely processing within system requirements. This role plays a critical part in in ensuring payroll files and corresponding deposits are properly matched and applied to client retirement accounts.. Learning agility is required to understand the various bill generation times and various file layouts. This position requires working in a fast-paced, deadline-driven environment with a high technical proficiency to resolve errors, maintain processing accuracy, and support seamless system operations within Client Contribution Services.

Responsibilities

• Format and prepare payroll contribution files in accordance with system and processing requirements.
• Upload payroll files and ensure successful system processing
• Matching incoming client deposits with corresponding payroll file uploads to ensure accurate and timely paring of contributions
• Monitory and work various system error reports to identify and resolve processing issues
• Research discrepancies between payroll files and deposits to ensure proper posting of contributions
• Collaborate with internal teams to resolve file formatting issues and system errors.
• Maintain accurate documentation of file processing activities and issue resolutions
• Ensure all processing deadlines are met in a fast-paced, deadline driven environment
• Assist in identifying opportunities to improve file processing efficiency and system workflows
• Support operation consistency and accuracy within Client Contribution Services
• Perform additional duties as assigned to support departmental goals
• Work across multiple applications and systems to complete tasks

Requirements

• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a deadline-driven environment
• Proficiency in Microsoft Excel preferred, including data review and file formatting
• Strong analytical and problem-solving skills
• Experience working with payroll files, contribution processing, or data uploads preferred
• Ability to quickly identify and resolve system or processing errors
• #LI-SAFG
• Why Corebridge?
• At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.
• Benefit Offerings Include:
• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.
• Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.
• We are an Equal Opportunity Employer

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