Lead QA Analyst - Software Implementation & UAT

About the role

Mortgage Cadence is a leading provider of cloud-based mortgage lending technology, helping banks, credit unions, and mortgage lenders streamline the entire loan origination process. Their Mortgage Cadence Platform (MCP) delivers end-to-end digital lending solutions with intelligent automation, workflow optimization, compliance tools, and configurable integrations designed to improve operational efficiency and enhance the borrower experience. We're looking for a Lead QA Analyst focused on UAT and implementation support, not traditional manual testing. This role owns end-to-end UAT planning and execution, coordinates offshore QA teams, and drives defect triage and resolution. The ideal candidate acts as a quality gate for business workflows, proactively identifies implementation risks, challenges incomplete or unclear testing evidence, and communicates go-live readiness clearly to stakeholders. This is a hands-on leadership role requiring strong ownership of UAT strategy, cross-functional coordination, and release readiness decisions. Core Responsibilities Build and manage UAT test plans based on implementation scope, requirements, configuration, and business workflows. Translate business requirements into clear test scenarios and expected outcomes. Interact with our customers on their UAT testing needs. Lead offshore QA resources by assigning daily priorities, reviewing execution, and validating test evidence. Validate end-to-end implementation workflows, integrations, configuration, permissions, client-specific scenarios, and data setup. Manage defect intake, triage, prioritization, retesting, and closure. Communicate UAT status, open risks, blockers, and go-live readiness to project leadership. Support production validation, post-release smoke testing, and lessons learned after implementation. 5+ years of software QA experience. 3+ years as a QA Lead, UAT Lead, Implementation QA Lead, or Senior QA Analyst. Experience overseeing or coordinating offshore QA teams. Strong enterprise software and business workflow testing experience. Strong defect management, triage, and risk communication skills. Interact with our customers on their UAT testing needs. Experience with test management tools such as Azure DevOps, Jira, qTest, TestRail, or similar. Mortgage, fintech, LOS, compliance, document, integration, or configuration testing experience is a strong plus

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