Busser- High Steaks, On Call

Responsibilities

• The Busser plays a key role in ensuring that guests have a clean, comfortable, and enjoyable dining experience. This position is responsible for clearing tables, setting up dining areas, refilling drinks, and assisting servers in maintaining a smooth flow of service.
• A busser's role is essential to the efficiency and overall atmosphere of the restaurant.
• ROLE EXPECTATIONS
• Responsibilities include, but are not limited, to the following:
• Provides extraordinary service consistent with the luxury brand standards
• Greet guests in a positive, friendly manner and make them feel welcome.
• Assist in guiding guests through all phases of their experience at the restaurant.
• Maintain detailed knowledge of menu items, as well as wine lists, including: ingredients, preparation, and sourcing
• Exhibit proper knowledge, selling techniques and service delivery of all menu items, alcoholic and non-alcoholic beverages.
• Consistently follow sequence of service, utilizing all proper procedures standardized by room management.
• Attend and actively participate in daily team updates and scheduled training sessions and retain knowledge covered therein.
• Maintain table cleanliness utilizing a silent service approach.
• Bid farewell to guests, using the guest's name when known, and encourage them to return.
• Maintain a level of professionalism.
• Anticipate the guests' needs and responding appropriately with a sense of urgency.
• Work as a team, assisting all guests' and employees' needs and inquiries.
• Maintain complete knowledge of table/seat/station numbers, proper table setups, room capacity, hours of operation, menus, price range and dress code of assigned outlet.
• Perform other job-related duties as requested.
• SUPERVISORY RESPONSIBILITIES
• None

Requirements

• At least 21 years of age.
• High school diploma or equivalent.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must have understanding of advanced pastry techniques.
• Knowledge of all health code standards and being able to demonstrate that knowledge in holding working standards.
• Work requires the ability to work from a standing position for extended periods of time.
• Work requires a neat appearance with good personal hygiene.
• PREFERRED
• Previous experience working in a similar resort setting
• One (1) year experience working in a full-service restaurant
• CERTIFICATIONS, LICENSES, REGISTRATIONS
• Must be able to qualify for licenses and permits required by federal, state and local regulations
• WORKING CONDITIONS
• Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke.

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