Manager, UK BNPL Consumer Strategy
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Requirements
- 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
- Additional Responsibilities & Preferred Qualifications :
- Department: UK PayPal BNPL team
- Reporting to: Director, UK BNPL Lead
- Location: UK London- Hybrid working
- Employment Type: Permanent, Full-time
- Your day-to-day
- Develop and refine consumer audience frameworks and segmentation strategies to target high-value BNPL customers.
- Partner with Analytics to analyse customer behaviour, conversion funnels, and product adoption patterns, translating insights into actionable recommendations.
- Collaborate with Marketing to plan and execute consumer-facing campaigns for Pay in 3 and future BNPL products.
- Support the development of messaging, positioning, and value propositions tailored to UK consumer segments.
- Coordinate go-to-market activities for new BNPL product launches, ensuring consumer readiness and seamless execution.
- Work with Produc
Benefits
Additional Information
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This role focuses on growing PayPal's BNPL adoption among UK consumers. You'll work at the intersection of product, marketing, and analytics to drive customer acquisition, engagement, and retention for our existing Pay Later product and future BNPL offerings. You'll be the voice of the consumer within the BNPL team, ensuring our products and go-to-market strategies resonate with target audiences. Job Description: Essential Responsibilities: Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships. Shape long-term commercial strategy by assessing market dynamics, competitive positioning, and partnership performance to prioritize high-impact growth opportunities. Establish scalable partnership frameworks and operating models that streamline execution, enhance collaboration across teams, and ensure consistent delivery of partner value. Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities. Partner cross-functionally with Product, Design, and Research teams to translate business priorities into scalable solutions - ensuring the technical design and implementation align with growth, commercial, and customer experience objectives Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making. Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.
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