Community Safety Monitor
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Requirements
- Must have or complete CPR and First Aid Training within 3 months of hire.
- Must have or complete Crisis Prevention Certification within 3 months of hire.
- High school graduate or GED equivalent, security experience, customer service, and mental health service experience or an equivalent combination of education and experience.
- Experience working in a community-based social service agency serving people struggling with homelessness and poverty and ancillary challenges.
- Interpersonal skills with the ability to clearly communicate information to a diverse population.
- Ability to work in a high-stress environment and to manage individuals in crisis or escalated states.
- Strong conflict resolution skills with the ability to maintain professionalism in intense and/or emergency situations.
- Must pass tuberculosis screening and show proof of pertussis, influenza, and measles immunizations.
- Competence in MS Office Suite (Word, Outlook, Excel).
- Guard card and/or safety and/or security industry certification helpful, but not required.
- Experience entering and accessing information from databases.
- If assigned to FYCC: Must pass the Dept. of Justice background clearance.
Additional Information
About Glide GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society's most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE's mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization Position Summary: The Community Safety and Training Program is a resource for safety and support for the GLIDE community and aims to effectively connect persons to information, care, and support services. The Community Safety Monitor is the first responder to persons arriving at GLIDE for support. Through ongoing training and coaching in crisis prevention, mental health, community principles (e.g. trauma-informed, client-centered approach, harm reduction, etc.), First Aid/CPR/AED certification, the Community Safety Monitor develops the skills necessary to work effectively and compassionately with diverse communities. The position will, at times, require long days and/or evenings, weekends, and holidays. Reliable attendance is required with schedule flexibility determined by operational needs. Work Environment GLIDE's buildings are located in the Tenderloin neighborhood. GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building. This role is covered by the collective bargaining agreement.
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