Client Transfer Analyst - Quilter

About the role

Level: 2 Contract: Permanent Department: Operations Location: - Senator House, London The Client Transfer Analyst is responsible for the accurate and timely administration of client asset and client money transfers for clients joining and leaving the business. This role sits within Operations and plays a key part in ensuring a seamless transfer experience for clients, while maintaining full adherence to regulatory requirements and internal controls. The role involves managing the end-to-end lifecycle of in-specie transfers, including coordination with internal teams and external providers, ensuring all activity is completed efficiently, securely, and in line with service level expectations. You will be responsible for liaising with the Cashiers team to facilitate the prompt and accurate movement of client money, as well as working with third parties to ensure the secure transfer of assets and tax wrappers. As part of your day-to-day responsibilities, you will track and follow up on outstanding transfer items, maintain accurate records by updating internal systems, and perform key checks to ensure the accuracy of the firm's books and records. Close collaboration with other Operations teams will be essential to resolve queries and complete transfers effectively. In addition, the role will involve the coordination and processing of manual transfers and STP transfers processed via the Equisoft platform. This will involve managing transfer workflows within the system, ensuring data accuracy, monitoring processing queues, and supporting the transition towards increased automation and efficiency in transfer handling. You will support the Manager in delivering an efficient and high-quality service, maintaining a strong focus on client outcomes, operational excellence, and adherence to CASS rules. The role also requires flexibility to support ad-hoc tasks and provide wider team support where needed. About You

Requirements

• Strong, demonstrable experience in Transfers and Custody operations is advantageous, with a deep understanding of end-to-end client asset transfer processes.
• Proven experience using Equisoft is beneficial, including the coordination and processing of both manual and Straight Through Processing (STP) transfers, with a clear understanding of system workflows, controls, and exception handling.
• Experience liaising with global custodians, unit trust platforms, and market infrastructure (e.g. CREST) to facilitate transfers and resolve queries.
• Working knowledge of UK regulatory requirements and tax wrappers, including ISA rules.
• Exposure to domestic and overseas asset transfers, including cross-border considerations and associated operational requirements.
• Familiarity with global custodians such as BNY Mellon and BNP Paribas is advantageous.
• Good working knowledge of Microsoft Office, particularly Excel.
• Attention to Detail
• Demonstrates a high level of accuracy and thoroughness, identifying and resolving discrepancies effectively to ensure data integrity.
• Communication
• Communicates clearly and professionally, both verbally and in writing. Able to liaise confidently with internal teams and external parties.
• Time Management
• Effectively prioritises workloads to meet deadlines, managing multiple tasks while adapting to changing business needs.
• Teamwork
• Works collaboratively as part of a team, contributing ideas to improve processes and supporting colleagues to achieve shared objectives.
• Decision Making
• Takes ownership of tasks, demonstrates sound judgement, and resolves issues proactively, maintaining resilience under pressure.
• Corporate Focus and Behaviour
• Builds a strong understanding of operational processes and how individual performance contributes to wider business success. Shows initiative, integrity, and commitment to company values, with a focus on continuous improvement and development.
• Client Focus (Internal and External)
• Supports the delivery of a high-quality service by building effective relationships with internal stakehold

Additional Information

About the Business Quilter Cheviot Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. We are part of Quilter plc, a leading provider of advice, investment platforms, multi-asset investment solutions and discretionary fund management which is listed on the London and Johannesburg stock exchanges and manages over £111.6 billion of client investments (as of March 2024). If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at eFinancialCareers? Share your experience