Senior Product Manager

About the role

Headquartered in Nashville, Tennessee, Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand. At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives. We're seeking a Senior Product Manager to own the heart of Ncontracts' next-generation TPRM platform: the core risk management capabilities that community banks and credit unions rely on to assess, manage, and monitor their vendor relationships. This is a high-impact individual contributor role for someone who brings strong product fundamentals, deep familiarity with risk and compliance workflows, and genuine excitement about rebuilding a mature problem space from the ground up with an AI-first strategy. You'll define how financial institutions conduct inherent and residual risk assessments, manage the full vendor lifecycle from onboarding through offboarding, extract and act on contract intelligence, and generate the reporting and insights that drive program decisions. This is not a feature-maintenance role - It's a greenfield build, and you'll be making foundational decisions about how these capabilities work in an AI-native context. You'll work closely with a talented, collaborative product team and be expected to contribute beyond your immediate ownership, pairing with peers on horizontal capabilities like document intelligence and evidence collection, engaging directly with customers, and helping raise the overall quality of product thinking on the team. Equally important: you're AI-forward. You actively use and experiment with AI-powered tools - Claude Code, Replit, Devin, Cursor, and whatever comes next - and you bring genuine curiosity about how these tools change what's possible for a product manager and the products you build.

Responsibilities

• Core Product Responsibilities
• Contract Intelligence - Own the product strategy for how we ingest, classify, and extract intelligence from vendor contracts.
• Customer Discovery - Maintain a continuous cadence of customer engagement with community banks and credit unions. Bring the voice of the customer into every prioritization discussion and use data and qualitative research together to make confident product decisions.
• Key Objectives
• Define AI-native TPRM workflows - Establish what best-in-class risk assessment and lifecycle management looks like when AI is a first-class participant, not an afterthought. Build a roadmap that sequences toward end-to-end orchestration.
• Ship a contract intelligence capability - Deliver an experience that transforms how customers interact with ve

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